Tavin Richards

As a 911 Emergency Dispatcher at Ardmore Police Department, I answer and process emergency and non-emergency calls, I gather critical information from callers, and dispatch police, fire, and EMS units as needed. I use a new CAD system to log incidents and maintain every real-time communication with first responders in all 3 fields. I also monitor radio traffic, coordinate multi-agency responses when necessary, and ensure accurate responses throughout each call.

This role requires me staying calm under pressure, multitasking across multiple systems, and providing clear, compassionate communication during high-stress situations. I also assist in training new dispatchers and help ensure that our communication center runs smoothly and efficiently to support the safety in Ardmore.

At Pontotoc County Central Dispatch in Ada, I also handled emergency and non-emergency calls for law enforcement, fire, and EMS agencies. I quickly gather critical information, prioritize calls, and dispatch the appropriate response units using a CAD system. I maintain radio communication with first responders, track their movements, and ensure accurate, real-time updates throughout each call.

This role demands quick thinking, multitasking, and calm, clear communication to help protect lives and support public safety across the county. This job for me was to get my foot in the door working with LEOs and getting experience in the career field on both sides of the radio.