Tavin Smith
Arlington,TX
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
2
2
years of professional experience
Work History
Sales Representative
Nike Factory Outlet
Grand Prarie, TX
09.2022 - Current
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Recognized security risks to properly handle situations.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Reduced process lags by training employees on best practices and protocols.
Education
High School Diploma -
Lamar Highschool
Arlington, TX06-2021
Skills
- Product replenishing
- Decision-making
- Verbal and written communication
- Inventory counts
- Inventory audits
- Maintaining product levels
- Stock replenishment
- Sales closing
- Interpersonal communication skills
- Product and service sales
- Customer service
- Product merchandising and distribution
- Product merchandising
- Closing sales
- Customer relations
Languages
English
Professional
Timeline
Sales Representative
Nike Factory Outlet
09.2022 - Current
High School Diploma -
Lamar Highschool
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