Followed safety procedures to avoid injuries in field.
Discussed and recommended service options with customers and explained costs involved.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in team environments.
Carside To Go
Applebee's Grill + Bar
01.2020 - 05.2023
Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Summer Playground Program Instructor
City Of Allentown
06.2019 - 08.2019
Served as positive role model for children in program through appropriate speech, attitude and courtesy.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Cultivated an inclusive environment that respected diverse perspectives, fostering peer-to-peer collaboration among students from different backgrounds.
Promoted teamwork and sportsmanship among campers while leading competitive games and team-building exercises.
Enhanced camper experience by planning and implementing a variety of sports activities.
Collaborated with fellow instructors to create diverse and engaging sports programming for all skill levels.
Coordinated with other staff members to address any issues related to camper behavior or activity participation effectively.
Ensured camper safety and well-being through diligent supervision during activities and downtime.