Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tavoha Murphy

Tallahassee,FL

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

1
1
year of professional experience

Work History

Crew Member

Wendy's
03.2023 - Current
  • Observed customer purchases in line and differentiated between standard portions.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Took orders, prepared meals, and collected payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
  • Brewed coffee and tea and changed out drink station syrups.
  • Assisted other team members to achieve goals.
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained strong leadership skills by managing projects from start to finish.
  • Paid attention to detail while completing assignments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma -

James Rickards High School
Tallahassee, FL
05.2024

Skills

  • Food Prep
  • Customer Service
  • Great Communication
  • Organization
  • Staff Training
  • Beverage Preparation
  • Ability To Lift 30 Pounds

Accomplishments

  • Trained and mentored 3 employees weekly.
  • Achieved 85% of sales quote.
  • Achieved goals through effectively helping with mad customers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumers.

Timeline

Crew Member

Wendy's
03.2023 - Current

High School Diploma -

James Rickards High School

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Tavoha Murphy