Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tavona Jackson

Suitland,MD

Summary

Motivated Linux System Administrator with proven knowledge in various open-source operating systems. Committed to improving network uptime and system availability. Seasoned Linux System Administrator with 7 years successfully working with diverse distros and multi-site installations. Proficient at streamlining all scales of system architecture, from single terminals to numerous of networked servers. Expert at maintaining smooth operation of Linux-based hardware installations with dynamic performance in environments relying upon diverse operating systems.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Linux System Administrator

Amazon
11.2019 - 08.2023
  • Resolved vulnerabilities by making improvements to network security.
  • Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.
  • Configured and maintained web servers with [Number] end users.
  • Resolved trouble tickets to reduce backlog from [Number] to [Number].
  • Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
  • Interacted directly with users to diagnose and correct major system issues and address concerns.
  • Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.
  • Created and serviced administrator and user accounts on Linux-based systems, managing [Number] deployments.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Installed and configured network printers and other peripheral devices.
  • Implemented and maintained virtual private networks.
  • Designed and evaluated WAN and LAN connectivity technologies.

Systems Administrator

Technology Integration Services
03.2016 - 09.2019
  • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
  • Performed software installations and upgrades to UNIX or Windows operating systems.
  • Mentored employees and offered constructive feedback for performance improvement.
  • Attended meetings to deliver status reports to key stakeholders.
  • Configured and tested Windows Server operating systems with roles features.
  • Integrated and updated software products to boost system compatibility.
  • Diagnosed and resolved hardware and software issues.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Detailed upcoming software upgrades and system sprints to team members.
  • Implemented internet and intranet applications on multiple platforms.
  • Resolved issues and escalated problems with knowledgeable support and quality service.

Education

High School Diploma -

Forestville Military Academy
Forestville , Md
06.2008

Skills

  • Bash Script Design
  • Storage Virtualization
  • Mobile Device Management
  • Red Hat Virtualization
  • Update Configurations
  • Apache Proficiency
  • Skilled with RedHat Servers
  • User Experience
  • Computer Operating Systems
  • Configuration and Management
  • Linux
  • Kernel Patches
  • New Technology Integration
  • Virtual Machine Operation
  • Network Firewall Management
  • User Account Management
  • Install Hardware
  • Computer Hardware Knowledge
  • Local Area Network (LAN)
  • Wide Area Network (WAN)

Certification

  • NCLP10 - Novell Certified Linux Professional 10

Timeline

Linux System Administrator

Amazon
11.2019 - 08.2023

Systems Administrator

Technology Integration Services
03.2016 - 09.2019

High School Diploma -

Forestville Military Academy

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Tavona Jackson