Hi, I’m
Tavona Johnson
Austin,MN
A mature person is one who does not think only in absolutes, who is able to be objective even when deeply stirred emotionally, who has learned that there is both good and bad in all people and all things, and who walks humbly and deals charitably with the circumstances of life.
Eleanor Roosevelt
Summary
Enthusiastic, passionate, hardworking candidate with an excellent reputation for maintaining a positive, supportive, up beat attitude eager to secure SEIU Healthcare Minnesota & Iowa Internal Organizer position. Consistently demonstrates time management, organization, and leadership skills. Experienced and proficient in managing multiple priorities, and working under pressure. Perceives new situations and challenges as opportunities to achieve personal and professional growth.
Overview
19
years of professional experience
Work History
Service Employees International Union (SEIU)St Paul, MN
Member Political Organizer (MPO)
06.2022 - Current
Job overview
- Added candidate signage to public roadways at high-visibility corners and roundabouts.
- Traveled with campaign team to help organize support at different locations.
- Brought in new volunteers through word-of-mouth outreach and grassroots campaigns.
- Organized 1 event designed to connect candidate with voters.
- Drummed up support for political candidates by canvassing door-to-door.
- Recorded Direct Voter Contact data in Voter Action Network databases, streamlining analysis procedures for efficiency and accuracy.
- Prepared materials and signage for distribution to local area.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
Regency Home Health CareAustin, MN
Personal Care Assistant (PCA)
06.2022 - Current
Job overview
- Connects with external service providers to obtain clinically necessary services for patients.
- Leads ongoing patient engagement to improve adherence to treatment plans and patient satisfaction.
- Keeps accurate records of patients' care, condition and progress.
- Agrees to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitors, tracks, and conveys important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promotes patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Builds strong relationships with clients manifesting emotional support and companionship.
- Engages patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Supports clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provides patients with assistance in completing daily tasks, reducing daily burden on family members.
- Provides assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
- Keeps close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Interacts kindly with patients and families and displays positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Develops rapport to create safe and trusting environment for care.
International Quality Home CareAustin, MN
Personal Care Assistant (PCA)
06.2019 - Current
Regency Home Health CareAustin, MN
Homemaker
06.2022 - Current
Job overview
- Practices positive engagements with clients while cleaning apartments and common areas.
- Maintains pristine living environment for clients moving beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Entrusted to handle confidential and sensitive situations in professional matters
International Quality Home CareAustin, MN
Homemaker
06.2019 - Current
Kelly CarpetsAustin, MN
Office Administrator/ Store Manager
01.2010 - Current
Job overview
- Interacts with customers by phone, email or in-person to provide information.
- Applies advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinates communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintains open communication with customers to foster positive relations and provide updates on issues.
- Delivers clerical support by handling range of routine and special requirements.
- Evaluates office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Keeps accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Trains new employees on administrative procedures, company policies and performance standards.
- Verifies salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Reconciles account files and produced monthly reports to keep Owner informed about office operations.
- Supports Owner with proactive correspondence management, document coordination and customer relations.
- Reconciles account files and produced monthly reports to keep Owner informed about office operations.
- Liaises with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Manages budgets, appointment scheduling, employee itineraries and accounts to improve productivity initiatives.
- Books flights, car rentals and hotel accommodations for business travel for Owner.
- Achieved and maintained top client satisfaction and retention by managing project deliverable accuracy and alignment with specifications.
- Tracked office supplies and restocked low items to keep team members on-task and productive
Education
Normandale Community College, Bloomington, MN
Some College (No Degree) from Liberal Arts And General Studies
Skills
- Effective Working Relationships
- Critical Thinking
- Patient and Empathetic
- Courteous with Strong Service Mindset
- Collaboration
- Building Trust and Loyalty
- Confidence and Drive
- Friendly and Relatable
- Reminder Calls
- Overcoming Obstacles
- Administrative Arrangements
- Leadership and Change Management
- Information Updates
- Volunteer Relations
- Corrective Actions
- Error Resolution
- Employee Motivation
- Personnel Engagement
- Staff Training
Accomplishments
- Collaborated with 13 SEIU Hazard Pay Bargaining Team Members achieving a favorable Tentative Agreement with Minnesota Department Of Human Service 01/2022
- Valued and Active Member Of SEIU Homecare Political Leadership Team since 04/2022
- Achieved success as a group Lead while engaging with legislators Senator Gene Dornink, Representative Patty Mueller during SEIU Lobby Day 02/2022
- Valued participant in 2022 State Council Legislative Candidate Endorsement Screenings 05/2022
- Contributed 1/3 of total work in SEIU Homecare Community Action Leadership Team presentation articulately and successfully delivered at SEIU Bargaining Summit 05/2022
- Currently commitment and attending on going training to develop skills needed to successfully negotiate a cohesive favorable SEIU Homecare Minnesota & Iowa Employee Contract with Minnesota Department of Human Services using Interest Based Collective Bargaining. Negotiations scheduled to begin Fall 2022
Affiliations
- SEIU Homecare Minnesota & Iowa Member (01/2022-Current)
- Normandale Black Student Alliance Alumni
- Minnesota Teachers Association Alumni
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Member Political Organizer (MPO)
Service Employees International Union (SEIU)
06.2022 - Current
Personal Care Assistant (PCA)
Regency Home Health Care
06.2022 - Current
Homemaker
Regency Home Health Care
06.2022 - Current
Personal Care Assistant (PCA)
International Quality Home Care
06.2019 - Current
Homemaker
International Quality Home Care
06.2019 - Current
Office Administrator/ Store Manager
Kelly Carpets
01.2010 - Current
Normandale Community College
Some College (No Degree) from Liberal Arts And General Studies
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