Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Tavorris Moss

Atlanta,GA

Summary

Dynamic professional with proven success at Uhaul Moving And Storage, specializing in customer relationship management and conflict resolution. Expertise in leading diverse teams and driving performance through innovative problem-solving strategies. Strong commitment to achieving sales targets and enhancing customer satisfaction in high-pressure environments.

Overview

23
23
years of professional experience

Work History

General Manager

Uhaul Moving And Storage
College Park, Georgia
09.2014 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Assistant Hub Manager

Autozone
Lakecity, GA
08.2010 - 09.2014
  • Assist the Store Manager at all times when in the store and away from the store. Also, assist with hiring and training new Autozoners. Also, to make sure that Hub and Commercial Department deliveries are out on time. Responsible for the (MNDR) Manager Next Day Review, which deals with inventory, fraudulent returns, and quantity on hand. Also, I was over the truck as it came in every day. Additionally, it was for responsible sales goals, and that each Autozoner reaches that goal as well.
  • Supported daily operations by coordinating team schedules and tasks.
  • Monitored inventory levels and organized stock for efficient access and distribution.
  • Facilitated communication between management and staff to enhance teamwork.
  • Assisted in training new employees on company policies and customer service standards.

Seasonal Rides Managerial

Six Flags Over GA
Austell, GA
01.2003 - 06.2010
  • Liaison between Full Time Supervisor Operations Supervisor and Seasonal Supervisor team. Supervised and Managed (125-350) team with in budgetary guidelines. Handle guest complaints/concerns on daily basis. Performed daily inspection around park and on ride decks. Maintained necessary paperwork associated with operating safe working/thrilling experience for employees and guest.

Education

Some College (No Degree) - Business Management

Atlanta Technical College
Atlanta, GA

Skills

  • Customer relationship management
  • Inventory management
  • Team leadership
  • Scheduling optimization
  • Conflict resolution
  • Staff training
  • Friendly, positive attitude
  • Problem solving
  • Leadership
  • Decision-making

References

Available upon request

Accomplishments

  • Went from USC store up to a MAG 27
  • Was in the top 3 Storage 5 years in a row
  • Supervisor of the year @ Six Flags over GA
  • Recieved a Top Zoner Pen twice

Timeline

General Manager

Uhaul Moving And Storage
09.2014 - Current

Assistant Hub Manager

Autozone
08.2010 - 09.2014

Seasonal Rides Managerial

Six Flags Over GA
01.2003 - 06.2010

Some College (No Degree) - Business Management

Atlanta Technical College

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