Tawana Belton
Jersey City,NJ
Summary
Proven leader and innovative thinker, adept in conflict resolution and customer focus, with a track record of enhancing safety and operational efficiency at ServiceNow. Excels in communication and attention to detail, driving team success and ensuring compliance with regulations. Achieved significant improvements in maintenance procedures and passenger experience.
Overview
24
24
years of professional experience
Work History
Bus Assistant
Q E-Z Transportation
Jersey City, NJ
01.2016 - 10.2024
- Ensured that passengers adhered to safety guidelines and policies while on board.
- Assisted with the loading and unloading of passengers, ensuring everyone was accounted for.
- Monitored and ensured that emergency exits were clear and accessible at all times.
- Helped manage disruptions or conflicts between passengers in a calm and professional manner.
- Provided assistance to elderly or disabled passengers by offering guidance and support as needed.
- Seated students safely by utilizing seat belts, car seats or wheelchair restraints.
Security Officer
Emet Transitional Management
Jersey City, NJ
12.2010 - 10.2015
- Patrol the premises regularly to ensure the safety of residents, employees, and the physical environment.
- Monitor security systems (e.g., surveillance cameras, alarms) to detect suspicious activities or potential threats.
- Respond to emergencies (e.g., medical, fire, or security incidents) and report incidents to appropriate authorities.
- Enforce security policies and procedures, including monitoring parking areas, enforcing visitor rules, and managing any security-related concerns.
Maintenance Assistant
USPS
Kearny, NJ
09.2000 - 09.2010
- Carried out routine inspections of facilities' security systems including alarms and surveillance cameras.
- Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.
- Updated maintenance records and logs accurately.
- Painted and refinished building interiors and exteriors as needed.
- Ensured compliance with local, state, and federal regulations regarding building maintenance.
- Assisted with budget preparation for maintenance expenses and projects.
- Contributed to team meetings and provided suggestions for improving maintenance procedures.
Education
High School Diploma -
Lincoln High School
Jersey City, NJ06-1995
Skills
- Scheduling and planning
- Communication: Strong verbal and written communication, ability to convey ideas clearly
- Time Management: Efficient at managing multiple tasks and deadlines
- Leadership: Experience in leading teams, motivating others, and driving results
- Attention to Detail: Ability to catch mistakes, ensure accuracy in all tasks
- Conflict Resolution: Ability to handle disagreements and difficult situations calmly and professionally
- Customer Focus: Attentive to customer needs and focused on creating positive experiences
- Creativity: Innovative thinker, able to develop unique solutions or ideas
Timeline
Bus Assistant
Q E-Z Transportation
01.2016 - 10.2024
Security Officer
Emet Transitional Management
12.2010 - 10.2015
Maintenance Assistant
USPS
09.2000 - 09.2010
High School Diploma -
Lincoln High School
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