Tawana Bernard
Logistics Professional
Indianapolis,IN
Summary
Dedicated logistics professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Global Logistics Coordinator
EHOB
Indianapolis, IN
06.2021 - Current
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Organized purchase and delivery of materials needed for various contracts.
- Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
Operations Supervisor
Fed Ex Supply Chain
Indianapolis, IN
07.2019 - 06.2021
- Monitored supply chain and managed logistics functions for company.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
Customer Service Representative
Fed Ex Supply Chain
Indianapolis, IN
11.2016 - 06.2019
- Provided primary customer support to internal and external customers.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Dock Clerk Supervisor
Americold
Indianapolis, IN
06.2015 - 06.2016
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Handled day-to-day shipping and receiving overseeing more than 150 shipments per day.
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
Logistics Coordinator
Americold
Indianapolis, IN
05.2013 - 06.2015
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Logistics Coordinator
BDP International
Indianapolis, IN
10.2010 - 12.2012
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Generated documentation and information required for customer shipments.
Education
High School Diploma -
Shelbyville Sr High School
Shelbyville, IN 05.1986 - 06.1990
Timeline
Global Logistics Coordinator
EHOB
06.2021 - Current
Operations Supervisor
Fed Ex Supply Chain
07.2019 - 06.2021
Customer Service Representative
Fed Ex Supply Chain
11.2016 - 06.2019
Dock Clerk Supervisor
Americold
06.2015 - 06.2016
Logistics Coordinator
Americold
05.2013 - 06.2015
Logistics Coordinator
BDP International
10.2010 - 12.2012
High School Diploma -
Shelbyville Sr High School
05.1986 - 06.1990
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