Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Tawana Lee Caldwell Jr.

Tawana Lee Caldwell Jr.

Behavioral Interventionist
Springfield,MA

Summary

Behavioral health professional with robust background in implementing customized intervention plans. Known for achieving meaningful client progress and facilitating productive team collaborations. Reliable and adaptable, ensuring seamless integration of treatment plans and consistent results.

Professional coaching leader with extensive experience in developing high-performing basketball teams. Known for fostering collaborative team environment and driving consistent results. Adaptable to changing needs and skilled in strategic game planning and player development.

Overview

13
13
years of professional experience

Work History

Behavioral Interventionist

Positive Regard Network
08.2024 - Current
  • Developed strong rapport with students through active listening and empathetic understanding, fostering trust and open communication channels.
  • Partnered with parents to create consistent routines and expectations across home and school settings, reinforcing desired behaviors more effectively.
  • Promoted a positive learning environment by modeling appropriate social skills and fostering respectful interactions among students.
  • Designed engaging lessons that incorporated social-emotional learning components, increasing self-awareness and interpersonal competence among students.
  • Reduced classroom disruptions by providing proactive support to teachers in managing challenging behaviors.
  • Enhanced student engagement with evidence-based strategies such as token economies and self-monitoring techniques.

Head Basketball Coach

Higher Expectations (Defy The Odds)
03.2023 - Current
  • Increased player strength, agility, and game skills through successful practices.
  • Analyzed game footage to identify areas of improvement for both individual players and overall team strategy.
  • Led the team to multiple playoff appearances through effective coaching strategies and strong leadership skills.
  • Continuously updated coaching techniques by attending professional development conferences and collaborating with fellow coaches from different regions.
  • Collaborated with assistant coaches to design and implement practice drills focused on improving individual and team performance.
  • Enhanced team performance by implementing strategic game plans and conducting thorough player evaluations.
  • Mentored student-athletes, providing guidance on academic success and personal development alongside athletic achievements.

Basketball Trainer

Higher Expectations
03.2022 - Current
  • Specialized in the personalization of skill plans on an athlete to athlete basis.
  • Developed meal plans prefaced on an athletes goals whether long-term or short.
  • Developed weight training plans for athletes.
  • Collaborated with a plethora of collegiate programs in hopes of increasing the recruitment level of athletes.


Delivery Expert

Domino's Pizza
05.2017 - Current
  • Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
  • Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
  • Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.
  • Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
  • Collaborated with team members to ensure smooth workflow and fast order processing.

Paraprofessional Educator

Springfield Public Schools, Massachusetts
08.2023 - 07.2024
  • Provided support during classes, group lessons, and classroom activities.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Aided teachers in coordinating extracurricular events and field trips, providing enriching experiences beyond the traditional classroom setting.
  • Facilitated seamless transitions between learning activities by efficiently organizing supplies and preparing spaces for optimal productivity.
  • Contributed to a positive classroom culture by establishing strong relationships with students and maintaining open communication with families.
  • Boosted classroom engagement by incorporating interactive, hands-on activities into daily lesson plans.
  • Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
  • Collaborated with fellow educators to develop interdisciplinary units, enriching students'' understanding of various subjects.

Residential manager for individuals with acquired brain injuries

BFAIR
07.2022 - 02.2023
  • Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
  • Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
  • Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
  • Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
  • Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.

Direct care staff/shift supervisor

The Children’s Study home
09.2020 - 03.2022
  • Improved overall patient outcomes with consistent monitoring and timely interventions.
  • Ensured regulatory compliance by maintaining accurate documentation and adhering to established policies.
  • Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
  • Mentored junior staff members, fostering professional growth and skill development.
  • Reduced client complaints by implementing effective communication strategies among team members.
  • Resolved conflicts among team members, fostering a harmonious work atmosphere conducive to excellent patient care.
  • Promoted a safe working environment by enforcing safety guidelines and conducting regular inspections.
  • Managed budgetary constraints while maintaining high-quality standards of care delivery for patients in need.

Stock Manager

Finishline
07.2017 - 08.2020
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.
  • Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
  • Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
  • Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.

Ride Attendant

Six Flags New England
04.2016 - 10.2016
  • Provide exceptional “Guest First” service.
  • Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
  • Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
  • Communicated effectively with fellow team members to maintain efficient ride operations during peak hours.
  • Assisted guests with special needs by providing appropriate accommodations, making their visit enjoyable and memorable.
  • Demonstrated flexibility by working various shifts including weekends, holidays, day shifts, or evening shifts as required by management.
  • Managed daily ride operations, including queue management and rider height verification for safety compliance.

Wait Staff Member

Typical Sicilian Ristorante
06.2012 - 05.2014
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.

Education

Psychology

Fitchburg State University
Fitchburg, MA
05-2021

High School Diploma -

Springfield Commonwealth Academy
Springfield, MA
05.2017

High School Diploma -

The Springfield Renaissance School
Springfield, MA
06.2016

Skills

  • Collaborative teamwork
  • Positive reinforcement methods
  • Social skills training
  • Multicultural competence
  • Child development
  • Interpersonal relationship building
  • Strong leadership abilities
  • Staff leadership and supervision
  • Organized leadership
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Backpacking and Hiking
  • Gym Workouts
  • Team Sports
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Behavioral Interventionist

Positive Regard Network
08.2024 - Current

Paraprofessional Educator

Springfield Public Schools, Massachusetts
08.2023 - 07.2024

Head Basketball Coach

Higher Expectations (Defy The Odds)
03.2023 - Current

Residential manager for individuals with acquired brain injuries

BFAIR
07.2022 - 02.2023

Basketball Trainer

Higher Expectations
03.2022 - Current

Direct care staff/shift supervisor

The Children’s Study home
09.2020 - 03.2022

Stock Manager

Finishline
07.2017 - 08.2020

Delivery Expert

Domino's Pizza
05.2017 - Current

Ride Attendant

Six Flags New England
04.2016 - 10.2016

Wait Staff Member

Typical Sicilian Ristorante
06.2012 - 05.2014

Psychology

Fitchburg State University

High School Diploma -

Springfield Commonwealth Academy

High School Diploma -

The Springfield Renaissance School

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Tawana Lee Caldwell Jr.Behavioral Interventionist
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