Tawana Lukesha Mouzone
Dover,DE
Summary
Dynamic Equipment Operator with extensive experience at Delmarva Corrugated Packaging, skilled in heavy equipment operation and worksite safety. Proven track record in enhancing operational efficiency and training team members. Recognized for implementing best practices that reduced downtime and improved production quality, demonstrating strong critical thinking and attention to detail.
Overview
14
14
years of professional experience
Work History
Equipment Operator
Delmarva Corrugated Packaging
Dover, DE
02.2025 - Current
- Operated and maintained various equipment, ensuring compliance with safety protocols.
- Conducted routine inspections to identify and address equipment malfunctions.
- Collaborated with team members to streamline production processes and enhance efficiency.
- Trained new operators on equipment handling and safety procedures.
- Monitored production output, adjusting operations to meet quality standards.
- Assisted in troubleshooting equipment issues, minimizing downtime during shifts.
- Implemented best practices for waste reduction and operational efficiency improvements.
- Developed standard operating procedures for equipment operation and maintenance tasks.
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
Transporter
Price Honda
Camden, DE
06.2024 - 02.2025
- Operated vehicles to transport vehicles between dealership and service locations efficiently.
- Ensured adherence to safety protocols while handling automotive parts and equipment.
- Assisted in maintaining cleanliness and organization of transport areas and vehicle interiors.
- Coordinated with service department to schedule timely deliveries and pickups of vehicles.
- Collaborated with team members to improve workflow efficiency during high-demand periods.
- Conducted routine inspections of transport vehicles to ensure optimal performance and safety standards.
Shipping and Receiving Clerk
Lowes Home Improvment
Camden, DE
08.2022 - 05.2024
- Processed incoming and outgoing shipments efficiently, ensuring accuracy in order fulfillment.
- Operated forklifts and pallet jacks to transport materials within warehouse safely.
- Conducted inventory counts regularly, maintaining accurate stock levels for timely replenishment.
- Collaborated with team members to streamline receiving processes, reducing processing times significantly.
- Utilized inventory management systems to track product locations and update stock information accurately.
- Implemented organization strategies for warehouse layout, enhancing workflow efficiency and accessibility of products.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Specialty Supervisor
The Home Depot
Dover, DE
01.2012 - 06.2022
- Managed specialty department to align with established merchandising and procedural guidelines.
- Developed training programs for staff on product knowledge and customer service techniques.
- Analyzed sales trends to optimize inventory management and product placement strategies.
- Coordinated promotional events to enhance customer engagement and drive sales growth.
- Evaluated staff performance regularly, providing constructive feedback and implementing development plans as required.
- Exceeded sales targets through strategic planning and efficient execution of promotional campaigns.
- Boosted customer satisfaction by effectively addressing and resolving issues in a timely manner.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
Education
Associates - Business of Administration
Bloomfield College
Bloomfield, NJHigh School Diploma - General Studies
Passaic High School
Passaic, NJ05-1993
Skills
- Worksite safety
- Equipment inspections
- Daily reporting
- Time management
- Critical thinking
- Decision-making
- Attention to detail
- Task delegation
- Team Training
- Customer service
- Active listening
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
- Conflict resolution
- Complaint handling
- Microsoft Excel
- Complaint resolution
- Payment processing
- Client relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Call center operations
- Microsoft outlook
- Scheduling
- Follow-up skills
- Call management
- Product knowledge
- Paperwork processing
- Appointment scheduling
- Order processing
- Team development
- Documentation
- Administrative support
- Data collection
- Prioritization
- Staff training
Accomplishments
I've been recognized for several awards in team building, Task and leading of workshops, events and Projects.
Timeline
Equipment Operator
Delmarva Corrugated Packaging
02.2025 - Current
Transporter
Price Honda
06.2024 - 02.2025
Shipping and Receiving Clerk
Lowes Home Improvment
08.2022 - 05.2024
Specialty Supervisor
The Home Depot
01.2012 - 06.2022
Associates - Business of Administration
Bloomfield College
High School Diploma - General Studies
Passaic High School