Tawana M. Robinson
Orlando,FL
Summary
Dedicated Healthcare Professional with extensive experience in patient care and staff supervision at East Orlando Health and Rehabilitation Center. Expertise in EHR management and meal planning, ensuring HIPAA compliance. Strong problem-solving skills enhance client satisfaction through effective team coordination and training initiatives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Relief Assistant Manager / Medical Records Clerk
East Orlando Health and Rehabilitation Center
12.2016 - Current
- Enhanced team efficiency by coordinating schedules and task assignments daily.
- Increased client satisfaction by supporting management with customer service strategies.
- Streamlined onboarding by organizing training sessions for new staff members.
- Optimized inventory management through tracking stock levels and assisting with orders.
- Assisted with menu planning for special diets in collaboration with the Dietician.
- Maintained security and organization of resident medical records in both formats.
- Prepared and updated medical charts for admissions, transfers, and discharges.
- Indexed and scanned records into the Electronic Health Record system (EPIC).
- Conducted audits of resident medical records to ensure accuracy and compliance.
- Prepared records for audits, surveys, and billing processes efficiently.
Home Healthcare Aide
Johnny Reyes-Private Home Health
05.2022 - 11.2024
- Assisted clients with daily living activities, (e.g. bathing, grooming, toileting, dressing).
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Monitor client safety throughout the night and respond promptly to the needs or emergencies.
- Perform light housekeeping tasks related to client care (laundry, tidying, cleaning).
Dietary Aide / Assistant Dietary Manager
Orlando Lutheran Towers
08.2008 - 11.2016
- Delivered nutritious meals following strict dietary guidelines for residents.
- Planned menus to align with resident preferences and dietary restrictions effectively.
- Set up meal trays, dining areas, and food carts for service.
- Restocked supplies and monitored inventory levels, reporting shortages promptly.
- Coordinated meal service schedules to accommodate therapy and treatment times.
- Oversaw daily food service operations, supporting the Dietary Manager efficiently.
Dietary Aide
Rosewood Health and Rehabilitation Center
10.2001 - 02.2008
- Ensured dietary needs were met by assisting with meal preparation and service.
- Maintained kitchen cleanliness and organization, adhering to health and safety standards.
- Designed nutritious meal plans in collaboration with culinary staff for residents.
- Efficiently washed dishes, utensils, and food service equipment to maintain hygiene.
- Supported meal service operations, enhancing overall dining experience for residents.
Education
High School Diploma -
Jones High School
Orlando, FL05-1995
Skills
- Problem-solving
- Staff supervision
- Patient and resident care support
- Meal Planning, preparation, and service
- Knowledge of therapeutic and special diets
- Electronic Health Records (EHR/EMR) Systems
- Data Entry and chart organization
- Vital Signs monitoring and observation
- Inventory management and supply ordering
- HIPAA Compliance and patient confidentiality
Certification
- SafeStaff / ServSafe Training - 01/05/2025
Timeline
Home Healthcare Aide
Johnny Reyes-Private Home Health
05.2022 - 11.2024
Relief Assistant Manager / Medical Records Clerk
East Orlando Health and Rehabilitation Center
12.2016 - Current
Dietary Aide / Assistant Dietary Manager
Orlando Lutheran Towers
08.2008 - 11.2016
Dietary Aide
Rosewood Health and Rehabilitation Center
10.2001 - 02.2008
High School Diploma -
Jones High School