Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
OfficeManager

Tawanda Brooks

Caregiver/patient transporter
Baltimore,MD

Summary

Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift and holidays. Skilled in ambulation assistance and patient transportation. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

17
17
years of professional experience

Work History

In-Home Caregiver

Personal Home Care
07.2015 - Current
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

I.E.P. AIDE

Change Healthcare Resources
05.2013 - 03.2015
  • Supported children's development by encouraging teamwork and understanding of others.
  • Observed and monitored children's activities.
  • Organized and participated in fun and educational Type and Type activities with children.
  • Created and maintained detailed records of all office activities.
  • Edited and proofread documents for accuracy and completeness.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Offered caring companionship and emotional support.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Environmental Service Technician

University Of MD Specialty Hospital
Baltimore, MD
04.2010 - 02.2013
  • Formulated and implemented long-range plans for environmental programs.
  • Set up beds or other furniture in rooms.
  • Inspected and monitored assigned areas to proactively address health and safety hazards.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
  • Coordinated tasks to complete residential and commercial mopping, scrubbing and sanitizing of all assigned areas.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
  • Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
  • Maintained patient and hospital confidentiality.
  • Served as subject matter expert (SME) on environmental regulations and policies.
  • Prepared cleaning solutions and equipment in accordance with health and safety standards.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Developed and maintained personable and professional rapport with staff and customers to support satisfaction.
  • Conducted hazardous waste management studies.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Followed specific cleaning schedules based on patient needs.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Adhered to all safety and handling guidelines, following MSDS protocols for proper handling and storage of hazardous materials.
  • Monitored inventory levels and reported low stock of cleaning supplies and consumables for timely replenishment.

Assisted Living Caregiver

Self Pride INC.
Baltimore, MD
02.2006 - 01.2013
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted disabled clients to support independence and well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Scheduled daily and weekly care hours for client caseload.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Developed and implemented individualized care plans to cater to client needs and better assist.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Completed regular check-ins and progress report for each client.
  • Maintained entire family's schedule and organized events.
  • Offered companionship and kindness to elderly patients.
  • Recorded status and duties completed in logbooks for management.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with daily living activities, running errands, and household chores.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Education

MultiSkilled Technician

University of MD (BIOPARK)
West Baltimore Street, MD
07.2014

High School Diploma -

Southern High School Baltimore
Covington, MD
06.1999

Skills

  • Patient Transport

Oral Hygiene

  • Customer Satisfaction
  • Household Support
  • Clinical Information Systems
  • Complex Problem-Solving
  • Report Observations
  • Mobility Support
  • Patient and Family Interaction
  • Clinical Quality Program Standards
  • Client Requirements
  • Medical Terminology and Equipment
  • Mobilization Support
  • First Aid and Safety
  • Special Needs Care
  • Elder Care
  • Compassionate Client Care
  • Quality Program Protocols
  • Documentation
  • Wellness Support
  • Interpersonal Communications
  • Knowledge of State Regulations
  • Cardiovascular and Respiratory Evaluations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

In-Home Caregiver

Personal Home Care
07.2015 - Current

I.E.P. AIDE

Change Healthcare Resources
05.2013 - 03.2015

Environmental Service Technician

University Of MD Specialty Hospital
04.2010 - 02.2013

Assisted Living Caregiver

Self Pride INC.
02.2006 - 01.2013

MultiSkilled Technician

University of MD (BIOPARK)

High School Diploma -

Southern High School Baltimore
Tawanda BrooksCaregiver/patient transporter