TaWanda Carter
Savannah,Georgia
Summary
Talented Collections Specialist, persistent with customers and seasoned in overcoming objectives. Bringing 21 years of experience and a driven attitude.
Overview
12
12
years of professional experience
Work History
Credit Specialist
Colonial Group Inc.
Savannah, GA
10.2016 - Current
- Provided recommendations for appropriate credit limits and terms.
- Evaluated customer payment patterns to determine creditworthiness and recommend actions accordingly.
- Monitored customer accounts to ensure compliance with contractual obligations and company policies.
- Processed requests for changes in terms and conditions of existing lines of credit.
- Negotiated settlements with customers who had fallen behind on payments or were at risk of defaulting on their accounts.
- Identified valuable solutions for customers with credit problems.
- Partnered with customers by using effective communication skills to boost payment efficiency.
- Assisted department by taking on additional jobs to assist staff and fill in for absent team members.
- Contacted customers to notify of delinquent payments and resolve.
Accounts Receivable Clerk
Accountemps
Savannah, GA
01.2016 - 10.2016
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reconciled daily cash receipts with bank deposits.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Generated weekly aging reports to track overdue payments from customers and followed up accordingly.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices and payments.
- Entered, posted and scanned accounts receivable documents into accounting software.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Examined customer payment history and coordinated collections arrangements.
Accounts Receivable Clerk
Vaden Automotive Group
Savannah, GA
02.2012 - 12.2015
- Responsible for entering customer payments into the accounting software system.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Reconciled daily cash receipts with bank deposits.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Provided support on audits of accounts receivable by gathering requested information from internal systems.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Reviewed all incoming payments for accuracy before posting them into the system.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices and payments.
- Processed monthly payments and researched payment discrepancies.
- Generated monthly statements for accounts receivable operations.
- Processed posting and reconciling payments and addressed aged receivables.
- Received and recorded cash, checks and transfers.
Education
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ12-2026
Skills
- Customer records analysis
- Effective Communication
- Telephone and email etiquette
- Customer Relations
- Account Monitoring
- Invoice and payment processing
- Payment posting
Timeline
Credit Specialist
Colonial Group Inc.
10.2016 - Current
Accounts Receivable Clerk
Accountemps
01.2016 - 10.2016
Accounts Receivable Clerk
Vaden Automotive Group
02.2012 - 12.2015
Bachelor of Science - Accounting
University of Phoenix
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