Tawanda Chandler
Ashburn
Summary
To obtain an interesting analyst position that requires drive, determination, excellent problem-solving skills, and efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Accounts Receivable Specialist
Emergent Testing Laboratory
Chamblee
01.2019 - Current
- Oversee the lab billing and work closely with management to evaluate department's productivity and performance to ensure revenue.
- Ensure compliance with federal, state, and local regulations and billing and collections policies in order to facilitate attainment of accounts receivable (AR) targets.
- Organize revenue cycle improvements throughout the organization including working with appropriate individuals including medical records, billing, denial management, etc., to aid in the resolution of identified revenue cycle issues.
- Actively participate in staff development and assessments to support industry best practice.
- Coordinate with various functions within the company to ensure client requests are handled appropriately.
- Provide direction and leadership within all areas of the billing department including but not limited to reimbursement, coding & compliance, and credentialing business units.
- Monitor and make decisions regarding the value and collectability of accounts receivables. Makes recommendations and procedures to keep Days of Revenue in AR at acceptable levels.
- Operated Kareo Omni Clearinghouse.
- Familiar with Epic Gammis Dragonfly.
- Clinical Works Advanced MD.
Data Analyst
Hyundai Capital America
Atlanta
07.2015 - 07.2019
- Gather, maintain, report, reconcile and analyze data with the most up-to-date, accurate and functionally useful information in support of department or unit policies, administration and regulatory requirements.
- Build reports, dashboards and monitoring tools and early warning systems to enhance credit decision-making and information reporting to upper management and Risk Control Committee.
- Performed Data Collection and Analysis.
- Develop and maintain of portfolio risk scorecards and underwriting risk models for Dealer and Commercial Vehicle lending products and financial reporting.
- Support Dealer and Commercial Vehicle Finance portfolio by developing and monitoring the scorecard performance and other key indicator. Analyze and recommend actions if indicators deviate from expected performance.
- Investigate and analyze auto industry, dealer and commercial vehicle financial statements, economic information and data impacting credit risk, including but not limited to economic trends forecasts, commercial real estate markets, Industry segment specific risks, competitor vehicles and products and commercial vehicle financing areas.
- Ensure the accuracy of key credit assumptions that are inputs into the Pricing, Loss forecast, early warning, risk grading models, and develop, tracking and analysis that enables periodic updates made in a systemic process to meet the needs of the business.
- Manage and produce Allowance for Loan and Lease Losses (ALLL), IFRS9, CECL for Dealer and Commercial Vehicle Finance portfolios and provide support and business rationale for external auditors in development and defense of provisions for credit loss.
- Manage ad-hoc strategic projects and deliverables.
- Produce periodic and ad-hoc reporting and respond to Corporate and field requests.
- Develop statistical models (PD, LGD, Scorecards, Reserves, etc.).
- Maintain project schedules, task details and coordinate efforts and deliverables with associates in department projects. Maintain relevant support documentation.
Collection Specialist
Financial Asset Management Systems
Tucker
03.2008 - 06.2015
- Assisted borrowers with defaulted student loans.
- Outstanding skip tracing efforts.
- Familiar with United States Department Of ED systems, i.e. FACS, B-Frame, Titanium.
- Met competitive goals and budgets.
- Named Top collector of company for 2 years of employment.
- Familiar with FDCPA state and federal guidelines.
- Work on multiple projects and strong attention to details and timelines.
Education
Associate in Science (AS) - Business Marketing
Florida State Univerisity
Tallahassee, FL05-2010
High School Diploma -
Turner County High School
Ashburn, GA05-2009
Skills
- Python
- SAS
- Microsoft SQL Server
- Microsoft Access
- Tableau
- Market research
- Machine learning
- Accounting software
- Oracle
- ICD-9
- HCPCS
- Affiliate marketing
- EHR systems
- Medical terminology
- ICD-10
Certification
FDCPA Certified, Present
Assessments
Protecting patient privacy, Highly Proficient, 10/01/21, Understanding privacy rules and regulations associated with patient records.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Senior Accounts Receivable Specialist
Emergent Testing Laboratory
01.2019 - Current
Data Analyst
Hyundai Capital America
07.2015 - 07.2019
Collection Specialist
Financial Asset Management Systems
03.2008 - 06.2015
Associate in Science (AS) - Business Marketing
Florida State Univerisity
High School Diploma -
Turner County High School