Tawanda Conquest
Sanford,Fla
Summary
Dynamic and results-driven professional with extensive experience at HHS Environmental Services, excelling in cleaning and sanitation. Proven ability to enhance infection control measures and foster team collaboration, ensuring a safe and welcoming environment. Skilled in training staff and maintaining high cleanliness standards, contributing to positive patient experiences.
Overview
11
11
years of professional experience
Work History
Environmental Services Housekeeper/Lead-Supervisor
HHS Environmental Services Hospital
Sanford Fla
05.2021 - Current
- Cleaned and sanitized patient rooms, ensuring compliance with health and safety standards.
- Operated cleaning equipment, including floor scrubbers and vacuums, to maintain facility cleanliness.
- Restocked supplies in bathrooms and common areas to maintain hygiene and accessibility for staff and visitors.
- Assisted in waste disposal procedures, following guidelines for hazardous material management.
- Reported maintenance needs promptly to ensure timely repairs and enhance facility operations.
- Trained new staff on cleaning protocols and safety practices to uphold service quality standards.
- Conducted routine inspections of assigned areas to identify cleanliness issues and address them proactively.
- Collaborated with team members to implement efficient cleaning schedules that optimized workflow execution.
Ambassador
Amazon
Sanford, FL
06.2019 - 2021
- Supported customer engagement initiatives to enhance brand loyalty and satisfaction.
- Assisted in the execution of promotional events, driving product visibility and awareness.
- Communicated key product information to customers, ensuring informed purchasing decisions.
- Facilitated feedback collection from customers to improve service delivery and product offerings.
- Collaborated with team members to streamline processes for event coordination and execution.
- Adapted quickly to changing priorities in a fast-paced environment, maintaining high levels of service quality.
- Developed training materials for new ambassadors, enhancing onboarding experience and knowledge retention.
- Monitored industry trends to provide insights on customer preferences and competitive positioning.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Served as organization ambassador at various charity events, promoting mission and values.
Lead Warehouse Worker
Paradise & Company
Sanford Fla
11.2014 - 2019
- Operated forklifts and pallet jacks to transport goods efficiently within warehouse.
- Conducted inventory checks to maintain accurate stock levels and prevent discrepancies.
- Assisted in loading and unloading shipments, ensuring safe handling of materials.
- Followed safety protocols to minimize workplace accidents and maintain compliance standards.
- Prepared orders for shipment by packaging items according to specifications and company guidelines.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Maintained cleanliness and organization of work area to enhance productivity and safety standards.
- Trained new employees on operational procedures, equipment use, and safety practices.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Lake Mary High
Lake Mary05.1995
Skills
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Team collaboration
- Sanitation procedures
- Infection control
Timeline
Environmental Services Housekeeper/Lead-Supervisor
HHS Environmental Services Hospital
05.2021 - Current
Ambassador
Amazon
06.2019 - 2021
Lead Warehouse Worker
Paradise & Company
11.2014 - 2019
High School Diploma -
Lake Mary High