TAWANDA HOLSTON
Summary
Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance.
Overview
27
27
years of professional experience
Work History
Volunteer Director
Urban Ministry
Birmingham, AL
01.2024 - Current
- Develop exciting and appealing volunteer opportunities in conjunction with other program directors
- Effectively match volunteers with the most appropriate program area
- Coordinate life skill speakers for apprentices
- Develop and maintain relationships with volunteers and donors from within and outside the community
- Maintain standards of excellence by developing and implementing a system of accountability for volunteers including background checks and training
- Coordinate all faucets of Joe Rush program including identifying homes, ordering supplies and managing groups.
Program Manager
University of Alabama at Birmingham
Birmingham, AL
01.1998 - 01.2024
- Administratively manage programs within the School of Public Health
- Independently design, develop and administer program content for the assigned program
- Establish program objectives, maintain policies and procedures, serve as the liaison between the program and internal/external stakeholders
- Provide administrative support to faculty, staff, students, and the outside community
- Manage assigned program operations, develop and provide reports and/or analyses.
Program Coordinator II
UAB
Birmingham, AL
01.2018 - 01.2023
- Manage training program
- Coordinate the UASOM MS3, MS4, Visiting Students and Physician Assistant Students schedules and grades with the Office of Medical Student Education, Office of Student Affairs and Office of the Registrar for the UASOM
- Provide administrative support to the Department of Psychiatry Clerkship Director of Medical Student Education in Psychiatry with a number of administrative duties and support involved in the medical student courses
- Coordinate and prepare Clerkship assignments, schedules, etc
- For approximately 150-180 medical students and physician assistant students during the Psychiatry rotation each Academic Year
- Schedule and reserve lecture rooms for all medical student seminars, lectures, and case conferences with faculty, residents and staff for all student activities
- Schedule students, coordinate and administer the National Board of Medical Examiners Clinical Science Subject Examination at the end of each 4-Week Clerkship block.
Administrative Associate | Program Coordinator
UAB Health Services Foundation
Birmingham, AL
01.2011 - 01.2018
- Manage training program i.e
- Daily operations, administrative tasks, and develop/implement educational tools to increase departmental efficiencies
- Manage HR ELAS for all Breast Imaging and Physics faulty
- Administer Breast Imaging Fellowship Program under direct supervision of Chief and Program Director i.e
- Applications, interview process, itinerary for prospective fellowship and faculty candidates, etc
- Support Residency Program i.e
- Oversee monthly didactic conferences, manage online curriculum, provide logistical support for training software program, etc
- Serve as Administrator for Learning Management systems and ensure new residents are added to system and evaluations are completed in a timely manner
- Create and or update various business reports and spreadsheets to Program Director daily and/or monthly
- Support faculty by creating instruction presentations using Turning Point interactive software
- Maintain faculty/residents’ files i.e
- Training hours, rotation academic schedules, daily evaluations, CV’s/CME’s, etc
- Attend “Angel Squad” quarterly meetings, respond to inquiries/concerns, and communicate community activities to faculty and staff
- Create and process service reports and work orders and follow through to ensure problem resolution.
Patient Encounter Specialist
UAB Health Services Foundation
Birmingham, AL
01.2007 - 01.2011
- Communicated with staff to ensure patients receive effective service, care, and support
- Research organizational protocols and processes for medical billing/patient care
- Provided customer service following protocol for appointments and procedures using medical software
- Responded to high volume phone calls, scheduled appointments/procedures, and entered data in system.
Administrative Specialist II
UAB Health Services Foundation
Birmingham, AL
01.2005 - 01.2007
- Supported Advanced Heart Failure Group and 11 staff members by responding to calls and pulling patient information
- Maintain physician’s database, uploaded clinical information, and completed research
- Create/edit department awareness newsletters and processed daily correspondence.
Data Processing Specialist
UAB
01.1999 - 01.2005
- Oversaw daily coordination of transfer student degree auditing process and office computer program testing
- Provide University-wide scanning in enhanced system and processed 200+ exams each semester efficiently
- Manage administrative and logistical support for audit database and departmental statistical software reporting
- Provide backup support for IITS i.e
- Manage AV equipment/cameras and troubleshot computers/electronic devices
- Update curriculum catalog website pages and test programming code for efficient use of new applications.
Education
Project Management Essential Certificate -
Franklin Covey
Birmingham, AL01.2016
MA - Postsecondary Education, Instructional Technology
Troy University
Troy, AL01.2012
BS - Resource and Technology Management
Troy University
Montgomery, AL01.1998
AS - Business Administration and Management
Central Alabama Community College
Alexander City, AL01.1996
Skills
- Process Improvements
- Budgeting
- Training Programs
- Administrative Support
- Research support
- High Level Presentations
- Educational Tools Curriculums
- Various Learning Styles
- Reporting Documentation
- Quality Assurance
- Instructional Software
- HTML Toad Oracle
- Microsoft Office Adobe
- Captivate Canvas EndNote
- Website Maintenance
Timeline
Volunteer Director
Urban Ministry
01.2024 - Current
Program Coordinator II
UAB
01.2018 - 01.2023
Administrative Associate | Program Coordinator
UAB Health Services Foundation
01.2011 - 01.2018
Patient Encounter Specialist
UAB Health Services Foundation
01.2007 - 01.2011
Administrative Specialist II
UAB Health Services Foundation
01.2005 - 01.2007
Data Processing Specialist
UAB
01.1999 - 01.2005
Program Manager
University of Alabama at Birmingham
01.1998 - 01.2024
Project Management Essential Certificate -
Franklin Covey
MA - Postsecondary Education, Instructional Technology
Troy University
BS - Resource and Technology Management
Troy University
AS - Business Administration and Management
Central Alabama Community College
Similar Profiles
Ontania DaughtryOntania Daughtry
Administrative Manager at Urban MinistryAdministrative Manager at Urban Ministry
Johnathan BaptisteJohnathan Baptiste
Intern at Fayetteville Urban MinistryIntern at Fayetteville Urban Ministry
Tyesha ScottTyesha Scott
Social Work Intern at Fayetteville Urban MinistrySocial Work Intern at Fayetteville Urban Ministry
Michael ThompsonMichael Thompson
Volunteer Director at Grace City OutreachVolunteer Director at Grace City Outreach
EDMUND KYEREMATENGEDMUND KYEREMATENG
Volunteer Director at Willing Way Foundation GhanaVolunteer Director at Willing Way Foundation Ghana