Overview
Work History
Timeline
Generic

Tawanda Jackson

Fort Myers,FL

Overview

5
5
years of professional experience

Work History

Customer Service Represenative

Badcock Furnishings
02.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Data Entry Coordinator

Alta/ Blue Cross & Blue Shield
06.2019 - 01.2022
  • Enhanced data accuracy by meticulously reviewing and verifying entered information.
  • Streamlined data entry processes for improved efficiency and increased productivity.
  • Maintained high levels of focus, entering large volumes of data accurately within tight deadlines.
  • Collaborated with cross-functional teams to ensure timely and accurate data input for various projects.
  • Reduced manual workload by leveraging automation tools where applicable.
  • Served as a reliable resource within the team, always willing to assist colleagues and ensuring seamless work transitions during periods of absence or high workload.

Timeline

Customer Service Represenative

Badcock Furnishings
02.2023 - Current

Data Entry Coordinator

Alta/ Blue Cross & Blue Shield
06.2019 - 01.2022
Tawanda Jackson