Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Data Entry Coordinator
Alta/ Blue Cross & Blue Shield
06.2019 - 01.2022
Enhanced data accuracy by meticulously reviewing and verifying entered information.
Streamlined data entry processes for improved efficiency and increased productivity.
Maintained high levels of focus, entering large volumes of data accurately within tight deadlines.
Collaborated with cross-functional teams to ensure timely and accurate data input for various projects.
Reduced manual workload by leveraging automation tools where applicable.
Served as a reliable resource within the team, always willing to assist colleagues and ensuring seamless work transitions during periods of absence or high workload.