Compassionate Patient Care Technician with extensive experience at Virginia Hospital Center, adept at monitoring vital signs and providing high-quality personal care. Skilled in patient observation and emergency response, I enhance patient satisfaction through effective communication and teamwork, ensuring a safe and dignified environment for all patients.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Virginia Hospital Center
03.2020 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintained clean and safe environment to promote patient safety and comfort.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Reduced stress for patients and families through effective communication and empathetic support.
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
Streamlined patient check-in process, enhancing efficiency of care delivery.
Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Improved patient satisfaction with attentive communication and responsiveness to needs.
Supported patients' daily living activities, improving their hospital stay experience.
Enhanced patient comfort by providing compassionate bedside care and support.
Fostered clean and hygienic environment, reducing risk of infections.
Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Patient Care Technician
George Washington University Hospital
02.2001 - 03.2020
Maintained a clean and organized environment for patients through regular room cleaning and sanitization efforts.
Improved patient outcomes by closely monitoring vital signs and reporting any changes to the medical team.
Mentored new Patient Care Technicians, sharing knowledge and best practices for improved performance across the team.
Assisted nursing staff in maintaining accurate inventory of medical supplies by promptly reporting shortages or expired items.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean and safe environment to promote patient safety and comfort.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Documented patient information and care activities in electronic health record.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Facilitated personal hygiene management, feeding and ambulation.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Prevented cross-contamination by cleaning and sterilizing equipment.
Helped patients complete range of motion exercises to prevent loss of function during care.
Transported patients between rooms and appointments or testing locations.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Upheld infection control and prevention policies across different patient-facing areas.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported needs of 10+ residents under long-term care.
Delivered high-quality care to 10 patients in hospital facility.
Housekeeping Supervisor
Washington Nursing Facility
01.2000 - 02.2011
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Conducted regular room inspections to verify compliance with housekeeping standards.
Placed orders for housekeeping supplies and guest toiletries.
Communicated repair needs to maintenance staff.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Worked with front desk to respond promptly to all guest requests.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Completed schedules, shift reports, and other business documentation.
Increased employee performance through effective supervision and training.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
Managed laundry sorting, washing, drying, and ironing.
Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
Evaluated employee performance and developed improvement plans.
Improved team morale and efficiency with regular feedback sessions and constructive performance reviews.
Trained and mentored new staff on cleaning and safety protocols.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Education
GED -
Maryland High School Diploma
Charles County Md
12-2009
Skills
Vital signs monitoring
CPR certification
Patient observation
Blood glucose testing
Basic life support
Catheter care
Blood glucose monitoring
ADL support
Feeding assistance
Patient positioning
Professional bedside manner
Patient services
Emergency response
EKG interpretation
Qualified in patient transport
Physical therapy support
Patient assistance
Bed preparation
Basic nursing care
Restocking supplies
HIPAA compliance
Certified in CPR/AED
Vital signs
Recording vital signs
Direct patient care
Patient care technician (PCT)
Certification
CNA - Certified Nursing Assistant
CMT - Certified Medication Technician
Timeline
Patient Care Technician
Virginia Hospital Center
03.2020 - Current
Patient Care Technician
George Washington University Hospital
02.2001 - 03.2020
Housekeeping Supervisor
Washington Nursing Facility
01.2000 - 02.2011
GED -
Maryland High School Diploma
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