Summary
Overview
Work History
Education
Skills
Most Recent Documentation Projects
References
Key Donors Served
Key Sectors Supported
Languages
Timeline
Generic

Tawanda Makawa

Harare

Summary

Dynamic communications expert with a proven track record at UNESCO, enhancing stakeholder engagement through innovative omnichannel strategies and digital transformation. Spearheaded impactful media campaigns and fostered strategic alliances, boosting fundraising efforts significantly. Excels in strategic communications planning and stakeholder collaboration, with a flair for creating compelling narratives and driving team performance.

Overview

22
22
years of professional experience

Work History

Regional Information & Communications Officer

UNESCO (Regional Office for Southern Africa)
Harare
09.2022 - Current
  • Developed regional omnichannel communications strategy improving stakeholder engagement by 100%.
  • Led digital transformation project enhancing communication strategies through social media and web integration.
  • Led efforts to align platforms with UNESCO's branding standards, enhancing overall cohesion by 30%.
  • Initiated monthly regional newsletter, The Baobab, reaching over 5000 email recipients.
  • Engineered innovative strategies, achieving a 75% contribution in content from staff and collaborators.
  • Enhanced the organization's resource mobilization by developing compelling narratives and donor-centered strategies, significantly boosting fundraising efforts.
  • Fostered strategic alliances with industry leaders and private stakeholders, enhancing resource mobilization opportunities.
  • Directed teamwork with UNESCO sectors to create a digital annual report, cutting production costs by 80%.
  • Mentored team of 10 communications officers to boost performance.
  • Spearheaded media campaigns to establish relationships with over 100 journalists across Africa.
  • Advise top executives with strategic insights into vital regulatory, political, economic and societal topics supporting informed decision processes.
  • Managed media analysis regionally to evaluate perceptions of UNESCO’s efforts.
  • Partnered with creative teams to produce design concepts for campaigns that effectively communicated key messages.

Communication & Programs Specialist

ECODIT LLC (USAID Contractor)
Harare
11.2020 - 09.2022
  • Spearheaded creation of communications strategy for USAID Resilience ANCHORS project.
  • Worked with partners to create monthly content shared with USAID Zimbabwe.
  • Ensured compliance with USAID branding guidelines across all marketing content, enhancing uniformity by 100%.
  • Directed media relations initiatives, engaging over 50 Zimbabwean journalists in diverse project aspects.
  • Coordinated drafting and finalization of MOUs with Government of Zimbabwe.
  • Facilitated the project launch across national, provincial, district, and ward levels reaching over 300 delegates.
  • Assisted development of new initiatives by drafting strategic proposals and concepts.
  • Forged strategic collaborations with private sector organizations, securing financial and in-kind contributions worth approximately USD 1 million.
  • Worked alongside team members to create routine progress reports, enhancing donor satisfaction by 20%.
  • Enhanced storytelling, report writing, and brand compliance skills for over 10 colleagues.
  • Guided leaders and partners on critical political, economic and programmatic issues globally.
  • Assisted in comprehensive programme planning, emphasizing implementation and systematic evaluation.
  • Contributed to the review process of 20+ partner proposals, enabling the identification of 5 final collaborators.
  • Conducted baseline studies in collaboration with Monitoring and Evaluation Specialist, resulting in development of Indicator Progress Tracking Tool benchmarks.
  • Facilitated learning and knowledge management activities on a quarterly basis.

National Monitoring, Evaluation & Communications Officer

CARE International
Mutare
10.2019 - 11.2020
  • Designed indicators, logical frameworks, and implementation plans for Cyclone Idai Recovery and Restoration projects funded by USAID, EU, and UNDP.
  • Generated progress reports for programs in alignment with donor and partnership specifications.
  • Assisted program staff in coordinating field activities.
  • Advanced skills of 8 M & E Assistants, leading to superior reporting standards.
  • Pioneered development of national newsletter alongside social media accounts, achieving doubled follower growth within half a year.
  • Crafted initial National Office Communications strategy defining primary priorities, enhancing organizational visibility.
  • Contributed to securing over US$3 million for cyclone-affected communities in Zimbabwe through proposal development.
  • Acted as National Emergency Communications Contact, distributing cyclone Idai press releases to over 20 media outlets.
  • Compiled a comprehensive booklet on the impact of Cyclone Idai in Zimbabwe.
  • Authored over 20 impact stories detailing CARE interventions in Zimbabwe.
  • Completed evaluations for three Cyclone Idai projects backed by multiple donors.

Program Reporting & Communications Officer

World Vision International
Mutare
12.2018 - 10.2019

Supported an $85.5 million USAID grant, ENSURE, and National Office Communications and Grants Unit.

  • Facilitated seamless communication strategies among consortium entities including World Vision, CARE, SNV and SAFIRE.
  • Created content including articles, videos, and a story-booklet based on project documentation.
  • Directed creation of impactful content across diverse digital channels on behalf of World Vision.
  • Managed production and dissemination of the project's quarterly newsletter reaching 20,000 recipients.
  • Spearheaded creation, execution, and tracking of a communication and visibility strategy for enhanced project insight among partners and the Government of Zimbabwe.
  • Conducted field visits to collect program-related data.
  • Produced a variety of IEC materials for improved communication.
  • Collaborated with program managers and technical leads to develop technical documents.
  • Captured and contributed over 1000 photos and 100 video clips from field visits to enhance project resource bank.

Advocacy & Communications Officer

World Vision International
Bulawayo
01.2016 - 12.2018
  • Facilitated nationwide events supporting the Ending Child Marriages campaign objectives.
  • Managed the strategic communications initiative at the National Office, achieving outreach to 90% of stakeholders with customized messages.
  • Orchestrated targeted social media initiatives, driving a significant increase in audience engagement by over 700%.
  • Executed storytelling strategies that resulted in raising over 300,000 pounds for project implementation.
  • Collaborated with the regional office to generate over US$20 million in funding for critical aid programs in Zimbabwe.
  • Facilitated report generation for more than 8 donors across various sectors including health, livelihoods, agriculture, education, and WASH.
  • Provided expertise to enhance skills of 50+ journalists in reporting critical themes like food security, agriculture and child welfare.
  • Conducted training sessions for 30+ staff members in communication, report writing, and photography.
  • Oversaw branding compliance for donor guidelines across various projects.
  • Coordinated over 20 events at national and regional levels to ensure media coverage.
  • Contributed to development of compelling content and visuals for internal and external communications.
  • Developed cost-effective strategies for funding communication activities.

Senior Marketing & Communications Consultant

BTL Consulting Group
Harare
04.2010 - 12.2015
  • Crafted and implemented organization’s strategy for communication and marketing.
  • Managed creation and execution of multimedia content for more than 10 clients.
  • Performed comprehensive market research for leading clients Baker’s Inn, Total Energies, Texas Meats, and Engen Fuels.
  • Facilitated corporate events for high-profile organizations such as Baker’s Inn, Philips, Nedbank, and Oxfam.
  • Managed and executed strategic campaigns for major corporations.
  • Established strong media relations with journalists across different beats.
  • Managed client photography campaigns for marketing.
  • Sourced and Pitched for new business
  • Led Customer Relationship Management efforts which saw us retain over 80% of business in 5 years
  • Trained staff on key communication and marketing areas

Marketing Administrator

PT Royal Ostrindo
01.2008 - 12.2009

Client Services Executive

RB Communications
01.2007 - 12.2007

Trainee Marketing Assistant

Strindo Meats
11.2005 - 12.2006

Trainee Marketing Assistant

Michael Hogg Young and Rubicam
01.2003 - 12.2004

Trainee Information Officer

PELUM Association
06.2003 - 12.2003

Education

MA - Monitoring and Evaluation

Midlands State University
Zimbabwe
11-2024

Special Honours - Monitoring and Evaluation

Lupane State University
Zimbabwe
05-2020

MSc - Strategic Management

Chinhoyi University of Technology
Zimbabwe
12-2012

BSc - Journalism and Media Studies

National University of Science And Education
Zimbabwe
10-2005

Skills

  • Strategic communications planning
  • Crisis communication management
  • Social media strategy and management
  • Content creation and management
  • Media relations and outreach
  • Branding and rebranding campaigns
  • Internal and external event coordination
  • Stakeholder collaboration and engagement
  • Employee engagement and internal communications
  • Digital marketing
  • Copywriting and editing
  • Project management and coordination
  • Multimedia production and editing

Most Recent Documentation Projects

  • Documentation of MEDRA’s BRIGS Livelihoods and agriculture project, 2024
  • Documentation of Trocaire’s ICSP Livelihoods project, 2024
  • Documentation of PLAN’s Disability Strengthening Project, 2022, 2023
  • Documentation of ZIRP Wash project by Africa AHEAD, 2022, 2023
  • Documentation of Trocaire's SASA! Faith Methodology, 2021
  • Documentation of PLAN’s Civil Society Strengthening project in Zimbabwe, 2021
  • Documentation of CIAT's/HarvestPlus Biofortified crops in Zimbabwe, 2021
  • Documentation of CARE's LSA project funded by USAID through WFP, 2020
  • Documentation of World Vision's ENSURE Project in Zimbabwe, 2019

References

  • Chimbidzikai Mapfumo, UNESCO Program Specialist, c.mapfumo@unesco.org
  • Mufudzi Muzire, CARE Regional MEL Advisor, mufudzi.muzire@carezimbabwe.org
  • Andrew Shamu, World Vision Communications Manager, andrewdshamu@gmail.com

Key Donors Served

  • USAID
  • EU
  • FCDO
  • AusAid
  • SIDA
  • CIDA
  • UN

Key Sectors Supported

  • Agriculture
  • Livelihoods
  • Education
  • Finance and economic development
  • Health and WASH

Languages

English
First Language

Timeline

Regional Information & Communications Officer

UNESCO (Regional Office for Southern Africa)
09.2022 - Current

Communication & Programs Specialist

ECODIT LLC (USAID Contractor)
11.2020 - 09.2022

National Monitoring, Evaluation & Communications Officer

CARE International
10.2019 - 11.2020

Program Reporting & Communications Officer

World Vision International
12.2018 - 10.2019

Advocacy & Communications Officer

World Vision International
01.2016 - 12.2018

Senior Marketing & Communications Consultant

BTL Consulting Group
04.2010 - 12.2015

Marketing Administrator

PT Royal Ostrindo
01.2008 - 12.2009

Client Services Executive

RB Communications
01.2007 - 12.2007

Trainee Marketing Assistant

Strindo Meats
11.2005 - 12.2006

Trainee Information Officer

PELUM Association
06.2003 - 12.2003

Trainee Marketing Assistant

Michael Hogg Young and Rubicam
01.2003 - 12.2004

MA - Monitoring and Evaluation

Midlands State University

Special Honours - Monitoring and Evaluation

Lupane State University

MSc - Strategic Management

Chinhoyi University of Technology

BSc - Journalism and Media Studies

National University of Science And Education
Tawanda Makawa