Tawanda M. Dunbar
Pooler,GA
Summary
Dedicated healthcare professional with extensive experience in fast-paced environments, specializing in outpatient assessments, referral management, and patient education. Proven ability to ensure seamless interdisciplinary communication while fostering a collaborative approach to patient care. Committed to leveraging comprehensive clinical knowledge and a strong focus on patient-centered care to drive positive outcomes. Eager to transition into a case management role that utilizes existing expertise while providing opportunities for professional growth and development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Travel Medical Assistant-Lead
Consultant Strategic Advisor
01.2020 - 02.2021
- Performed COVID-19 testing while adhering to infection control and safety protocols
- Coordinated on-site healthcare setup and patient flow
- Maintained accurate medical charting and documentation
- Communicated effectively with patients and interdisciplinary healthcare teams
- Adapted quickly to changing work environments and operational demands
- Protected patient confidentiality and ensured HIPAA compliance
Registered Medical Assistant
Cancer Treatment Centers of America
05.2015 - 08.2019
- Escorted and assisted oncology patients during examinations and treatments
- Obtained and documented vital signs, medication updates, and patient histories
- Ordered, labeled, collected, and reviewed laboratory specimens and results
- Assisted physicians during patient examinations and treatment procedures
- Conducted patient assessments and reported significant changes in patient condition
- Managed patient calls, oral adherence outreach, and nadir follow-up communication to support continuity of care and patient compliance
- Maintained and coordinated medical records documentation
Guest Service Representative
Mercedes-Benz Stadium
10.2018 - 06.2019
- Delivered exceptional customer service in a high-volume event environment
- Assisted guests with wheelchair accommodations and stadium navigation
- Supported stadium programs including Lost & Found and Designated Driver initiatives
- Resolved guest concerns professionally and efficiently
- Fostered positive interactions with guests and team members
Registered Medical Assistant
American CareSource
08.2014 - 05.2015
- Supported the Medical Director in primary and urgent care operations
- Prepared examination rooms, X-ray rooms, and laboratory areas
- Performed quality control testing and maintained compliance standards
- Assisted with vital signs, EKGs, injections, phlebotomy, and patient intake
- Maintained patient histories, medication records, referrals, and prior authorizations while coordinating communication between patients and providers
- Coordinated communication between providers and administrative staff
Registered Medical Assistant
Caduceus Occupational Medicine
09.2013 - 04.2014
- Assisted physicians with DOT physicals, workers’ compensation exams, and Social Security evaluations
- Conducted audiograms, spirometry testing, drug screens, breath alcohol testing, and X-rays
- Collected specimens and recorded vital signs
- Organized and maintained clinical documentation in compliance with HIPAA regulations
- Managed multi-line phone systems and patient communication
Private Duty Sitter
Contract Caregiver
07.2010 - 06.2013
- Assisted clients with activities of daily living and mobility support while monitoring patient well-being and communicating care needs
- Prepared meals and maintained a safe, clean living environment
- Supported patient outings and companionship needs
Medical Assistant
West Georgia Cardiology
08.2004 - 06.2010
- Trained and onboarded new employees
- Obtained vital signs and maintained accurate EMR documentation
- Assisted with front office operations, scheduling, billing, and medical records
- Coordinated pacemaker clinics and electronic home monitoring services
- Supported patient flow and physician efficiency during office visits
Administrative Assistant
Peachtree Internal Medicine
10.2003 - 08.2004
- Managed patient check-in and check-out procedures
- Verified insurance and handled accounts receivable responsibilities
- Maintained patient medical records and front office support services
- Delivered professional and welcoming customer service
Education
Bachelor of Science -
Georgia Southern University
Statesboro, GASkills
- Care Coordination & Patient Advocacy
- Patient Intake & Assessment
- Patient Education
- EMR/EHR Documentation
- Interdisciplinary Team Collaboration
- HIPAA & Compliance Standards
- Customer Service Excellence
- Clinical documentation
- Patient-focused care
- Data entry
- Insurance verification
- Greenway
- EClinicalWork
- Centricity
- Phreesia
Certification
Registered Medical Assistant (RMA)
Timeline
Travel Medical Assistant-Lead
Consultant Strategic Advisor
01.2020 - 02.2021
Guest Service Representative
Mercedes-Benz Stadium
10.2018 - 06.2019
Registered Medical Assistant
Cancer Treatment Centers of America
05.2015 - 08.2019
Registered Medical Assistant
American CareSource
08.2014 - 05.2015
Registered Medical Assistant
Caduceus Occupational Medicine
09.2013 - 04.2014
Private Duty Sitter
Contract Caregiver
07.2010 - 06.2013
Medical Assistant
West Georgia Cardiology
08.2004 - 06.2010
Administrative Assistant
Peachtree Internal Medicine
10.2003 - 08.2004
Bachelor of Science -
Georgia Southern University