Tawani Hernandez
Houston,TX
Summary
Experienced professional focused on meeting or exceeding objectives seeking District Sales Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
9
9
years of professional experience
1
1
Certification
Work History
District Sales Manager
Amax Auto Insurance
Dallas, TX
08.2021 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
District Manager in Training
Freeway Insurance, N Fwy
Houston, TX
09.2015 - 08.2021
- As the store manager my job is to train and develop not only great agents but future leaders
- My day-to-day job consists of bank deposits, Excel spreadsheets, and planning our day so that we may accomplish our sells goal
- Maintaining a functional store and managing employees to surpass our monthly goals.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Enhanced supervisory and leadership abilities by working closely with mentoring Office managers.
- Oversaw activities of 20-person team completing contracts and sales, disciplining and motivating employees to maximize performance.
Property Manager
Public Storage, HWY 6
Houston, TX
03.2012 - 07.2013
- Daily property manager duties consisted of bank runs, proper money handling, selling of storage units and additional products
- Obtaining signatures and properly filing legal documents being a primary daily dut
Store Manager
Amtex Auto Insurance
Houston, TX
07.2011 - 03.2012
- Properly importing customers information, filing documents, and obtaining proper signatures
- Daily cash handling logs and deposits for various customers and companies.
Sales associate
Fred Loya Insurance
Bellaire, Houston, TX
01.2011 - 07.2011
- Actively listening to customers to provide great customer service was the primary objective
- 2
- Daily outbound calls to potential clientele was a pivotal task to meet future goals
- Meeting daily sale goals of both car and home insurance.
Education
high school diploma -
Robert E Lee high school
Skills
- Sales Program Coordination
- Customer Trend Analysis
- Local Market Conditions
- Team Recruiting and Onboarding
- Networking Events
- Customer Needs Assessments
- Business Development and Planning
- Sales Records Management
Additional Information
- AWARDS AND ACKNOWLEDGEMENTS , Named one of the “Best of the Best” of 2019 earning myself the trip to Vegas Named Branch Manager for the year of 2019.
Certification
- Certified P & C Licensed , -
Timeline
District Sales Manager
Amax Auto Insurance
08.2021 - Current
District Manager in Training
Freeway Insurance, N Fwy
09.2015 - 08.2021
Property Manager
Public Storage, HWY 6
03.2012 - 07.2013
Store Manager
Amtex Auto Insurance
07.2011 - 03.2012
Sales associate
Fred Loya Insurance
01.2011 - 07.2011
high school diploma -
Robert E Lee high school
- Certified P & C Licensed , -
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