Tawanna Lee
Bessemer,AL
Overview
19
19
years of professional experience
1
1
Language
Work History
PCA
OutPatient Care Center
Birmingham, AL
05.2016
Transfers and ambulation of patients, ability to work in a fast paced environment with other health care team members,strong customer service skills required as incumbent will interact with patients, multiple staffs, physicians, vendors and other departments. The patient care assistant assists the Medical/Surgical/Transplant ICU/PCU patient care unit staff with delegated tasks of direct and indirect patient care, which support nursing practice under the direct supervision of a registered nurse.
Tax Preparer
Jackson Hewitt
Birmingham, AL
01.2014 - 08.2016
- Tax preparation is extremely seasonal.
- It peaks in February and March but stays busy through April 15 In order to make a career of tax preparation, you will need additional education and licensure.
- Tax preparation is an excellent gateway into most accounting and finance careers.
- You'll have to greet customers and conduct interviews with potential clients.
- Once you gather information from clients, you'll recommend the right products and services, and complete (or audit) any related tax forms.
- This process is almost always handled electronically.
Customer Service Representative II
Caregiver
Choice Home Healthcare
Birmingham, AL
08.2013 - 05.2015
- Caregiver for elderly and sick patients.
- Provide care, assistant, paperwork, light house cleaning.
CSR Financial II
Protective Life Insurance Corp
Birmingham, AL
06.2008 - 12.2012
- Maintain policies for individuals and large groups, payment processing data entry, collections of premiums, verification of insurance with agents and brokers.
- research, accounting for groups and companies for collection of premiums, billing accountholders, handle and.
- adopt to changing priorities, solve problems, meet deadlines and keep work moving under adverse conditions.
Specialist I
IRA
04.1997 - 06.2008
- Regions Bank *.Maintain exceptional customer service as your primary goal, strive for one-call resolution.
- of customer issues, performs all support functions of the IRA process for the organization.
- Responsible for.
- maintaining all IRA accounts; keeps abreast of all IRA regulations; and provides IRA training and assistance.
- to customers and staff.
Education
Associate - Business Management
University of Phoenix
2014
Timeline
PCA
OutPatient Care Center
05.2016
Tax Preparer
Jackson Hewitt
01.2014 - 08.2016
Customer Service Representative II
Caregiver
Choice Home Healthcare
08.2013 - 05.2015
CSR Financial II
Protective Life Insurance Corp
06.2008 - 12.2012
Specialist I
IRA
04.1997 - 06.2008
Associate - Business Management
University of Phoenix
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