TAWNEE L MARBLE
Clinton,UT
Summary
Committed Lead team member with a strong production background looking to expand my leadership role and skills with a management position. Focused on maintaining team safety, quality and meeting challenging performance targets. Skilled in managing team members both current and new while keeping parts moving in an efficient and timely manner.
Overview
18
18
years of professional experience
Work History
Lead Production Operator 3
Northrop Grumman Aerospace Systems
03.2015 - Current
- I have been with the Strike program since September 2019. 4 months in the carbon and glass rooms. 11 months in the Highbay as a production operator. The Lead Operator over the Highbay since November 2020. Previously, I was at the ACCE facility for 4 years working with Engineering and Quality teams in the Material Prep, Hand Lay-up and Linear areas as a production/machine operator
- I work closely on a daily basis with Mangers and other team members in Engineering, NDI, Quality and Global Supply Chain and Leica to manage and prioritize staffing assignments, production and repair of parts to meet or exceed customer demand and production schedules.
- Examine incoming materials and compare to documentation for accuracy and quality.
- Review production schedules and streamline processes.
- Follow job order for product specifications, dimensions, tolerances and sequence of operations.
- Use tools such as calipers, depth gauges and durometers in alignment with best practices.
- Monitor workers on site during production activities for safety procedures compliance.
- Update production metrics and facilitate regular team communication.
- Evaluate manufacturing equipment for safety and functionality with regular inspections.
- Make sure that products are produced on time and are of good quality.
- Meet production targets and tight deadlines by collaborating closely with team members.
- Maintain organized work area by cleaning and removing hazards.
- Inspect finished products for quality and adherence to customer specifications.
- Use problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Train new production staff members on safe and efficient production procedures, proper operations, forklifts and cranes.
- Knowledge of safe handling and storage of classified documents.
- Actively attend meetings such as the OISR for parts status, the FOE, going over weekly FOD audits and the DWP/Constraints, addressing the urgency of parts completion.
- Use various bonding compounds and tools depending on the scope of work that needs to be completed.
- Load/Unload and start up ovens and autoclaves.
- Hand and machine lay-up of carbon fiber and fiberglass parts.
- Initiating, performing, supervising and completion of scarf preparation, installation of bushings, repairing, resin wiping, sanding, curing, hand trimming and cleaning of detail parts.
Inbound Call Center Representative
Black Turtle Services, LLC
08.2013 - 03.2015
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Responded to customer inquiries via telephone, email and live chat to provide updated information.
- Demonstrated strong problem-solving skills by resolving customer issues during first call.
- Resolved complaints to satisfy customers and encourage future transactions.
- Followed standard operating procedures when handling customer problems and complaints.
- Facilitated communication between customers and other departments to facilitate resolution.
- Met customer call guidelines for service levels, handle time and productivity.
Sales Associate/Pricing Manager
Old Navy
04.2005 - 08.2014
- Was responsible for holding keys to the store to perform opening and closing duties. I managed anywhere from 2 to 20 employees, depending on business needs at the time while
- Motivated and led sales team to achieve performance targets for initial prospect interaction and engagement during sales process.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
High School Diploma -
Washington High School
6.1990
Skills
- Company Guidelines
- Basic Tools
- Hazardous Materials
- Critical Thinking
- Effective Planning
- Professional Relationships
- Providing Feedback
- Visual Inspection
- Lean Manufacturing Principles
- Project Milestones
- Operational Improvements
- Corrective Actions
- Computer knowledge ex: Microsoft Excell, MES and Solumina G8
Additional Information
DOD Secret Clearance
Timeline
Lead Production Operator 3
Northrop Grumman Aerospace Systems
03.2015 - Current
Inbound Call Center Representative
Black Turtle Services, LLC
08.2013 - 03.2015
Sales Associate/Pricing Manager
Old Navy
04.2005 - 08.2014
High School Diploma -
Washington High School
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