Tawney Ellis

Excelled in restocking shelves when necessary to maintain adequate levels of inventory in a timely efficient manner. Engaged with customers to create a welcoming atmosphere in the bookstore and provided book recommendations based on their individual needs.

Performed merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Created engaging displays that captured customer interest and boosted sales.

Worked as part of an active and involved team dynamic which required constant communication and consideration of the logistical dynamics of a high-volume environment. Also maintained comprehensive knowledge of the drink inventory and multiple specialty drinks.

Delivered specialized instruction to a broad range of clients with developmental disorders, including autism using applied behavior analysis. Developed and implemented individualized strategies with supervisors to meet goals. Fostered relationships with client's to increase engagement.

Exercised courtesy, composure, and compassion with customers and staff alike. Responsible for training and vetting new hires. Designed new beverage items and reinvented classic cocktails to increase overall revenue and patron loyalty.

Initial development of work skills in an interactive environment. Discovered the value of consistent interaction with a regular customer base.

Built and maintained effective working relationships with peers and upper management. Streamlined financial efficiencies by accurately processing bank reconciliations and delivering financial reporting.