Tawni Dinnerstein

Achieved compliance with Air Force, EPA, and RCRA standards for hazardous waste and materials through effective collaboration with Joint Base Elmendorf Richardson’s environmental program managers under F2F contract. Completed quarterly inspections of 200 sites, successfully covering Air Force, Army, Navy, Marine, Coast Guard, civilian contractors, VA Hospital, and visiting foreign military units.

• Greeted clients and managed work-order compilation using phone and email requests for hazardous waste disposal, material pickup, and drum delivery.
• Executed scheduled compliance inspections, documented findings, and assessed adherence to environmental regulations.
• Managed compilation of inspection assessment documentation and tracking of compliance status to support real-time monitoring of base environmental compliance through monthly and quarterly status reporting to Department of War personnel.
• Coordinated corrective action plan implementation with cross-functional teams to address non-compliance issues.
• Conducted hazardous waste sampling for characterization and ensured compliance with characterization requirements.
• Built end-to-end digital inspection reporting tracking and digital recordkeeping workflows to minimize printed materials by 40,000+ pages annually.
• Coordinated hazardous waste spill response activities while tracking hazardous waste manifests and performing accurate data entry across private federal and Department of War databases for the Air Force.

• Collaborated with Academic Leaders, Marketing Teams, Graphic Design Teams, and School Liaisons to develop engaging and effective online learning courses. Conducted Quality Assurance for online courses in Articulate Storyline 360, ensuring high standards of quality and functionality. Published and submitted online learning courses in Articulate Storyline 360, facilitating access to educational content.
• Led cross-functional teams to develop and implement digital learning strategies.
• Enhanced curriculum design by integrating innovative technology tools.
• Mentored educators in utilizing data-driven approaches for student performance improvement.

• Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases. Assisted customers with sales and service inquiries. Followed up with existing customers to offer additional support and resolve concerns, strengthening customer loyalty.
• Drove sales initiatives through personalized customer interactions and product recommendations.
• Developed and maintained strong client relationships to enhance customer loyalty and repeat business.
• Conducted market research to identify trends and inform strategic sales approaches.

• Executed record filing system to enhance document organization and management. Utilized accounting software to manage expenses and track financial records. Developed correspondence letters, memos and emails. Prepared meeting rooms and materials, recording important information for effective meetings. Verified accuracy of business records by consistently updating customer information.
• Led community outreach initiatives to enhance visitor engagement and promote local businesses.
• Developed strategic marketing campaigns to boost tourism and increase event attendance.
• Managed daily operations, ensuring efficient service delivery and optimal resource allocation.

• Executed record filing system, enhancing document organization and management efficiency. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Edited documents, ensuring accuracy of language, flow, and readability for clear communication. Generated reports and typed letters in Word and prepared PowerPoint presentations. Updated spreadsheets and databases to track, analyze and report on performance and sales data. Managed relational database, facilitating effective information storage for reference, reporting, and analysis.
• Coordinated schedules and meetings for executives, ensuring optimal use of time and resources.
• Managed correspondence and communications, streamlining information flow within the organization.
• Developed and maintained filing systems, improving document retrieval efficiency by 30%.

• Upheld code of conduct and maintained professionalism in stressful situations. Coordinated with unit leadership and direct superiors to prioritize taskings and managed subordinates for effective execution. Advised on operations, intelligence, and risk assessments during daily briefings to enhance decision-making. Prepared and submitted personnel, ordnance, and operational reports to ensure accurate operational oversight. Participated in training sessions and seminars.
• Operated unmanned aerial systems for reconnaissance and surveillance missions.
• Conducted pre-flight inspections to ensure airworthiness and mission readiness.
• Collaborated with intelligence teams to analyze data collected from UAS operations.

Credit towards Degree

Credits towards Degree