Summary
Overview
Work History
Education
Skills
Timeline
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Tawni Eaves

Operations Manager/ Budtender
Huntington Beach,CA

Summary

I am a naturally charming and confident woman with the ability to develop a memorable and positive rapport with customers. I strive daily for overall efficiently as well as fun and laughter within the work place.

I am equipped with knowledge including years experience as a budtender, Front desk coordinator, and overall operations manager.

I can work in a fast paced environment and execute my job duties with grace and ease- despite any discrepancies or hostile environment situations.

I thoroughly enjoy working in a dispensary. I can fit in perfectly fit any position. I am extremely knowledgeable and useful.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Operations Manager

Baker BUD CO
Irvine, CA
07.2012 - 03.2013
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Prepared annual budgets with controls to prevent overages.
  • Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Reviewed operations reports to understand numbers and trends.
  • Developed systems to track and log work issues.
  • Formulated processes to reduce downtime and financial loss.
  • Increased profit by streamlining operations.

Lead Budtender

Lake Forest Dispensary
Lake Forest, CA
02.2011 - 06.2012
  • Weighed, prepared and packaged different types of products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Checked guests' photo identification for validity and age requirements.
  • Managed high volume of cash with an accuracy rate.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Legal Budtender

Smokey OG
Lake Forest, CA
11.2007 - 02.2010
  • Weighed, prepared and packaged different types of products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Checked guests' photo identification for validity and age requirements.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Restocked supplies and arranged displays.
  • Packaged regulated products in appropriate exit containers.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.

Education

Associate of Arts - Cognitive Psychology/ Human Services

Golden West College
Huntington Beach, CA
01.2016 - 10.2019

Certificate - Mental Health Counseling

Cypress College
Cypress, CA
03.2021 - Current

Skills

Strong ability to analyze risk using social psychology expertise to prevent and potential unsafe situation

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Timeline

Certificate - Mental Health Counseling

Cypress College
03.2021 - Current

Associate of Arts - Cognitive Psychology/ Human Services

Golden West College
01.2016 - 10.2019

Operations Manager

Baker BUD CO
07.2012 - 03.2013

Lead Budtender

Lake Forest Dispensary
02.2011 - 06.2012

Legal Budtender

Smokey OG
11.2007 - 02.2010

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Tawni EavesOperations Manager/ Budtender