Tawni Grosse
Torrington,WY
Summary
Compassionate and efficient healthcare professional with extensive experience in patient care and authorization processes. Demonstrates strong communication skills and professionalism while ensuring compliance with insurance policies. Ready to leverage expertise in workflow management to enhance patient support and care quality.
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Prior Authorization Specialist
Regional West Physicians Clinic
Scottsbluff, NE
01.2025 - Current
- Processed prior authorization requests, ensuring compliance with insurance policies and clinical guidelines.
- Collaborated with healthcare providers to gather necessary documentation for timely authorization approvals.
- Utilized electronic health record systems to track and manage authorization statuses efficiently.
- Communicated effectively with patients regarding authorization processes and required information for approvals.
Hospice Certified Nursing Assistant
Accent Care Home Health
Loveland, CO
11.2022 - 08.2024
- Provided compassionate care to patients, ensuring comfort and dignity in daily activities.
- Assisted with personal hygiene, grooming, and mobility support for patients.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with interdisciplinary team to develop personalized care plans.
- Provided end of life comfort care.
- Post Mortem Care
Certified Nursing Assistant
Life Care Center Of Greeley
Greeley, CO
04.2022 - 09.2022
- Assisted patients with daily living activities, ensuring comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Transferring patients
- Feeding patients
- Bathing and all hygiene care
Certified Nursing Assistant
Travelers
Omaha, NE
11.2021 - 03.2022
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Education
High School Diploma -
Centennial High School
Fort Collins, COSkills
- Prior authorization process
- Medical terminology
- Insurance verification
- Effective communication skills
- Professionalism and ethics
- Workflow management
- HIPAA compliance
- Patient care
- Direct patient care
- Alzheimer's and dementia care
- Basic life support
- Electronic charting
Certification
- CNA - Certified Nurse Assistant
Timeline
Prior Authorization Specialist
Regional West Physicians Clinic
01.2025 - Current
Hospice Certified Nursing Assistant
Accent Care Home Health
11.2022 - 08.2024
Certified Nursing Assistant
Life Care Center Of Greeley
04.2022 - 09.2022
Certified Nursing Assistant
Travelers
11.2021 - 03.2022
High School Diploma -
Centennial High School