Tawni Howard
Lincoln,NE
Summary
Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Psychiatric Services
Centerpointe Medical Clinic
Lincoln, NE
06.2023 - Current
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the company.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Developed policies and procedures to ensure compliance with corporate standards.
- Coordinated resources across departments to maximize productivity levels.
- Assessed employee performance against established benchmarks or targets.
- Implemented systems for tracking progress on key initiatives or projects.
- Supported work-life balance to improve staff morale.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Formed and sustained strategic relationships with clients.
APRN
UNL/Nebraska Medicine
Lincoln, NE
08.2017 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with others to discuss new opportunities.
- Maintained schedule of class assignments to meet deadlines.
APRN
Alivation Health
Lincoln, NE
12.2015 - 08.2017
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Maintained schedule of class assignments to meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
RN
Lancaster County Crisis Center
Lincoln, NE
01.2010 - 12.2015
- Assessed patient health and developed individualized care plans accordingly.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Performed physical examinations and assessments of patients' medical histories.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Collaborated with physicians in developing patient-specific treatment plans.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Managed complex cases involving multiple diagnoses or treatments.
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Worked closely with other healthcare professionals to coordinate patient care.
- Carried out physician orders regarding tests or medication administration accurately and safely.
- Developed education materials to help explain various conditions and treatments to patients.
- Attended continuing education courses to stay up-to-date on current trends in nursing practice.
- Administered medications and treatments, monitoring patients for reactions and side effects.
Education
Psychiatric Mental Health Nurse Practitioner - Psychiatry
Creighton University
Omaha, NE12-2020
Family Nurse Practitioner -
Walden University
Minneapolis, MN05-2015
Bachelor of Science - Registered Nurse
Bryan College of Health Sciences
Lincoln, NE12-1993
Licensed Practical Nurse - Nursing
Southeast Community College Area
Lincoln, NE03-1990
Skills
- Staff Development
- Staff Management
- Issues Resolution
- Organizational Development
- Company guidelines
- Team Management
- Verbal and written communication
- Hiring and Retention
Certification
- Family Nurse Practitioner-Board Certified (FNP-BC) - American Nurses Credentialing Center.
- Psychiatric-Mental Health Nurse Practitioner-Board Certified (PMHNP-BC)- American Nurses Credentialing Center.
Timeline
Director of Psychiatric Services
Centerpointe Medical Clinic
06.2023 - Current
APRN
UNL/Nebraska Medicine
08.2017 - 09.2023
APRN
Alivation Health
12.2015 - 08.2017
RN
Lancaster County Crisis Center
01.2010 - 12.2015
Psychiatric Mental Health Nurse Practitioner - Psychiatry
Creighton University
Family Nurse Practitioner -
Walden University
Bachelor of Science - Registered Nurse
Bryan College of Health Sciences
Licensed Practical Nurse - Nursing
Southeast Community College Area
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