Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tawnia Contreras

Norwalk,CA

Summary

Salon manager with expertise in team leadership and customer service. Led a team of over 15, achieving significant improvements in client retention rates and optimizing inventory management for enhanced operational efficiency.

Overview

25
25
years of professional experience

Work History

Contractor/Hairdresser

Self Employed
Irvine, California
03.2013 - Current

Performed hair cutting, coloring, and styling services to meet client preferences.
Monitored daily salon suite operations to ensure smooth workflows.
Managed inventory to maintain adequate supplies and reduce waste.
Coordinated client relations and schedules to enhance service delivery.

Salon Manager

Toni & Guy Hairdressing
Irvine, California
06.2002 - 03.2013
  • Performed hair cutting, coloring, and styling to meet diverse client needs.
    Led day-to-day salon operations while managing a team of over 15 receptionists and stylists.
    Scheduled appointments efficiently to maximize operational flow.
    Managed inventory oversight to maintain necessary stock levels.
    Strengthened client relations, resulting in increased customer retention rates.

Bank Teller

Downey Savings & Loan
Downey, California
06.2001 - 08.2002
  • Facilitates customer transactions including deposits, withdrawals, and check cashing.

Education

License in Cosmetology - Cosmetology

Cerritos College
Norwalk, California, CA
12-2001

High School Diploma -

Cerritos High School
Cerritos, CA
06-2000

Skills

  • Hair coloring
  • Hair cutting
  • Styling techniques
  • Collaboration
  • Friendly, positive attitude
  • Attention to detail
  • Time management
  • Self-Directed
  • Salon operations
  • Customer service
  • Inventory management
  • Cash handling
  • Client scheduling
  • Team leadership
  • Basic math
  • Verbal communication
  • Team management
  • Organization
  • Flexible and adaptable
  • Recordkeeping
  • FLUENT IN [Portuguese]
  • PPE use
  • Supervision and leadership

Timeline

Contractor/Hairdresser

Self Employed
03.2013 - Current

Salon Manager

Toni & Guy Hairdressing
06.2002 - 03.2013

Bank Teller

Downey Savings & Loan
06.2001 - 08.2002

License in Cosmetology - Cosmetology

Cerritos College

High School Diploma -

Cerritos High School
Tawnia Contreras