Tawnia Norton
Wills Point,TX
Summary
Experienced Dialysis Technician with 19 years of experience providing outstanding care to patients in various stages of renal failure. Accomplished in building rapport with patients and explaining procedures to ease anxiety. Offering expert knowledge of hemodialysis treatment, unit operations and regulatory guidelines.
Overview
19
19
years of professional experience
Work History
Patient Care Technician - CCHT
US Renal Care
01.2016 - Current
- Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
- Educated patients on dialysis, promoting adherence to treatment plans and improving health outcomes.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Supported dialysis treatments by closely monitoring vital signs and addressing any complications promptly.
- Utilized medical software to document and track patient progress.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Assisted nursing staff with daily tasks, facilitating efficient patient care and reducing workload for nurses.
- Cleaned and connected fistulas and grafts
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Performed routine quality control and safety checks on all equipment.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted effective communication among healthcare professionals, acting as a liaison between patients and their providers when necessary.
- Provided individualized care to patients, constantly monitoring their condition and reporting any changes to the nursing team.
- Demonstrated expertise in operating specialized medical equipment such as dialysis devices for enhanced patient diagnostics.
- Cared for patients by providing personal assistance and ambulation.
- Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
- Provided emotional support to patients and their families during difficult times, fostering a sense of comfort and understanding throughout the care process.
- Contributed to continuous improvement efforts within the department by actively participating in quality improvement initiatives.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
Patient Care Technician - CCHT
DaVita
11.2011 - 11.2020
- Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
- Educated patients on dialysis, promoting adherence to treatment plans and improving health outcomes.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Supported dialysis treatments by closely monitoring vital signs and addressing any complications promptly.
- Utilized medical software to document and track patient progress
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Assisted nursing staff with daily tasks, facilitating efficient patient care and reducing workload for nurses.
- Cared for patients by providing personal assistance and ambulation
- Provided emotional support to patients and their families during difficult times, fostering a sense of comfort and understanding throughout the care process.
- Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
- Cleaned and connected fistulas and grafts
- Demonstrated expertise in operating specialized medical equipment such as dialysis devices for enhanced patient diagnostics
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Performed routine quality control and safety checks on all equipment
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Patient Care Technician - CCHT
Liberty Dialysis
11.2011 - 01.2016
- Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
- Educated patients on dialysis, promoting adherence to treatment plans and improving health outcomes.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Supported dialysis treatments by closely monitoring vital signs and addressing any complications promptly.
- Utilized medical software to document and track patient progress
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Assisted nursing staff with daily tasks, facilitating efficient patient care and reducing workload for nurses.
- Cared for patients by providing personal assistance and ambulation
- Provided emotional support to patients and their families during difficult times, fostering a sense of comfort and understanding throughout the care process.
- Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
- Cleaned and connected fistulas and grafts
- Demonstrated expertise in operating specialized medical equipment such as dialysis devices for enhanced patient diagnostics
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Performed routine quality control and safety checks on all equipment
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Patient Care Technician - CCHT
Fresenius Medical Care Dialysis
05.2005 - 11.2011
- Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
- Educated patients on dialysis, promoting adherence to treatment plans and improving health outcomes.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Supported dialysis treatments by closely monitoring vital signs and addressing any complications promptly.
- Utilized medical software to document and track patient progress
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Assisted nursing staff with daily tasks, facilitating efficient patient care and reducing workload for nurses.
- Cared for patients by providing personal assistance and ambulation
- Provided emotional support to patients and their families during difficult times, fostering a sense of comfort and understanding throughout the care process.
- Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
- Cleaned and connected fistulas and grafts
- Demonstrated expertise in operating specialized medical equipment such as dialysis devices for enhanced patient diagnostics
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Performed routine quality control and safety checks on all equipment
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Patient Care Technician - CCHT
Fresenius Medical Care Acutes
08.2007 - 08.2008
- Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
- Supported dialysis treatments by closely monitoring vital signs and addressing any complications promptly.
- Utilized medical software to document and track patient progress
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Assisted nursing staff with daily tasks, facilitating efficient patient care and reducing workload for nurses.
- Cared for patients by providing personal assistance and ambulation
- Provided emotional support to patients and their families during difficult times, fostering a sense of comfort and understanding throughout the care process.
- Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
- Cleaned and connected fistulas and grafts
- Demonstrated expertise in operating specialized medical equipment such as dialysis devices for enhanced patient diagnostics
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Performed routine quality control and safety checks on all equipment
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Education
No Degree - Nursing
Trinity Valley Community College
Athens, TXNo Degree - Nursing
Collin County Community College District
Plano, TXHigh School Diploma -
Wills Point High School
Wills Point, TX05.2003
Skills
- Dialysis Support
- HIPAA Compliance
- Critical Thinking/Decision-Making/Attention to Detail
- Appointment Scheduling for patients
- Patient Health Education/Continuing education
- Punctual and Dependable/Strong Work Ethic
- Infection control protocols
- Professional Bedside Manner
- Direct Patient Care for Dialysis treatment
- Certified in CPR/AED
- Staff scheduling
Timeline
Patient Care Technician - CCHT
US Renal Care
01.2016 - Current
Patient Care Technician - CCHT
DaVita
11.2011 - 11.2020
Patient Care Technician - CCHT
Liberty Dialysis
11.2011 - 01.2016
Patient Care Technician - CCHT
Fresenius Medical Care Acutes
08.2007 - 08.2008
Patient Care Technician - CCHT
Fresenius Medical Care Dialysis
05.2005 - 11.2011
No Degree - Nursing
Trinity Valley Community College
No Degree - Nursing
Collin County Community College District
High School Diploma -
Wills Point High School
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