Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tawny Devers

Las Vegas,NV

Summary

Dynamic Administrative Assistant with a proven track record at Goettl Air Conditioning and Plumbing, specializing in accounts receivable management and payroll administration. Demonstrated expertise in streamlining processes and enhancing team collaboration, ensuring timely financial reporting and effective expense management. Highly organized and resourceful, consistently delivering results in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Goettl Air Conditioning and Plumbing
Las Vegas, NEVADA
06.2018 - Current

AccountsR Managment**

  • Financing - all lenders
  • Chargebacks and NSF checks
  • Unapplied credits
  • Daily banking activity - Nathan
  • A/R aging reports Mondays) - Nathan
  • Weekly AR Cortec report
  • Bad debt
  • Adjustment write-offs
  • Settlement agreements
  • RCS collections
  • Levelset liens
  • Cash and check deposits/banking
  • Refunds
  • Scrap money - Taxman and Angel
  • Payment batching (TSYS)
  • Payment processing portal management
  • Plumbing referral bonus checks - John Paul

Training and Operations**

  • Task managementandcustomer escalations
  • Tech and staff training
  • Set up technicians with finance portals
  • Set up techs with Smart AC portals

Branch nicianAdministrative Duties**

  • Uniforms
  • Branch Mastercard expense reports
  • Mastercard expense reports -Stephen
  • AMEX expense reports -Jason
  • Employee reimbursements
  • Branch mailmanagement
  • Smart AC account management
  • Office supply orders backup

Payroll

  • Technician commissions/payroll (plumbing)
  • Service manager commissions/payroll (plumbing)
  • Sending out plumbing payroll weekly
  • Training meeting pay (plumbing)
  • Batching plumbing backup
  • Plumbing end-of-month accruals
  • Payroll register backup
  • Payroll check disbursement
  • Culture Champion**
  • Customer Journey team member
  • Branch event coordinations and(Aeeceivable**

Education

High School Diploma -

West High School
Bakersfield, CA
06-2002

Skills

  • Accounts receivable management
  • Payment processing
  • Payroll administration
  • Expense report management
  • Task management
  • Financial reporting
  • Problem-solving
  • Event coordination
  • Time management
  • Team collaboration
  • Service Titan
  • Resourceful
  • Data entry documentation
  • Microsoft Excel
  • Highly organized
  • Attention to detail
  • 10-key proficiency

Accomplishments

  • Sadie's Choice, 2022
  • The Rock, 2023
  • The Rock 2024

Certification

  • Service Titan Certified Adminsistrator

Timeline

Administrative Assistant

Goettl Air Conditioning and Plumbing
06.2018 - Current

High School Diploma -

West High School
Tawny Devers