Tawny Hall
Muncie,IN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Front Desk Clerk
City Of Muncie
03.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions regarding the park.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected fees, and payments. Made deposits.
- Used internal software to process reservations, check-ins and check-outs.
Emergency Medical Technician
New Chapel EMS
04.2021 - 11.2022
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic 12 leads.
- Chose the proper destination for the patient depending on their level of care needed.
Lawn and Garden Sales Associate
Walmart
11.2018 - 04.2021
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
Assistant Manager
KFC/TACO BELL
05.2014 - 07.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
National Registry of Emergency Medical Technician - EMT
Ivy Tech Community College of Indiana
Sellersburg, IN08.2020
Skills
- Deposit Collection
- Verifying Data Accuracy
- Cash Drawer Management
- Recordkeeping
- Accounting and Bookkeeping
- Customer Relations and Communications
- Multitasking and Time Management
- Office Supplies and Inventory
- Organize Files
Timeline
Front Desk Clerk
City Of Muncie
03.2023 - Current
Emergency Medical Technician
New Chapel EMS
04.2021 - 11.2022
Lawn and Garden Sales Associate
Walmart
11.2018 - 04.2021
Assistant Manager
KFC/TACO BELL
05.2014 - 07.2017
National Registry of Emergency Medical Technician - EMT
Ivy Tech Community College of Indiana
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