Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Tawny Torres

Tawny Torres

Arlington,TX

Summary

Passionate Undergraduate Social Work Student that strives to provides exceptional professional support and care by facilitating community out reach and advocate for client needs by utilizing a variety of resources centered to the unique needs to assist vulnerable populations. Dedicated to establishing strong rapport with individuals from diverse backgrounds. Committed to fostering positive outcomes and contributing to the well-being of individuals and communities through compassionate service.

Overview

8
8
years of professional experience

Work History

Beauty Advisor

Target
11.2023 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.

Sales Associate

Ross Dress for Less
04.2018 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
  • Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
  • Enhanced store security through regular surveillance and monitoring activities.
  • Maintained detailed records of all loss prevention activities, ensuring accuracy and timely reporting to management.

Prestige Beauty Advisor

Ulta Salon and Cosmetics
11.2022 - 11.2023
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
  • Kept counters and work spaces clean and neat.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
  • Resolved customer complaints or concerns promptly, upholding the high standards of the prestige beauty department.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Assistant Manager

Main Beauty Supply
10.2016 - 01.2018
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Bachelors - Social Work

The University of Texas At Arlington
Arlington, TX
12.2024

Associate of Applied Science - Mental Health And Human Services

Tarrant County College District
Fort Worth, TX
05.2022

Skills

  • Customer Service
  • Organization and Multitasking
  • Team Collaboration
  • Customer Engagement
  • Upselling strategies
  • Beauty Trends
  • Makeup Application Techniques
  • Demonstration skills
  • Product Knowledge Expertise
  • Professional boundaries
  • Self-awareness
  • Professional ethics
  • Client Advocacy
  • Time Management
  • Problem-solving abilities
  • Attention to Detail
  • Reliability
  • Active Listening
  • Effective Communication
  • Team building
  • Self Motivation
  • Goal Setting
  • Professionalism
  • Adaptability
  • Trauma Informed Care Framework

Custom

Americorps volunteer for Communities In Schools of North Texas to surround students with the support to empower and encourage them to stay in school and achieve in life by braking through systemic barriers.

Timeline

Beauty Advisor

Target
11.2023 - Current

Prestige Beauty Advisor

Ulta Salon and Cosmetics
11.2022 - 11.2023

Sales Associate

Ross Dress for Less
04.2018 - 05.2024

Assistant Manager

Main Beauty Supply
10.2016 - 01.2018

Bachelors - Social Work

The University of Texas At Arlington

Associate of Applied Science - Mental Health And Human Services

Tarrant County College District

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Tawny Torres