Summary
Overview
Work History
Education
Skills
Timeline
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Tawnya Carter

West Jordan,UT

Summary

Forward thinking, creative and result driven. Transportation leader with a proven ability to effectively develop, manage and transport products as well as relationships between a company and its customers. Exceptional analytical, communication, collaboration, and problem-solving skills to evaluate organizational logistics operations and execute methods to improve efficiency and profitability.

Dependable and organized; successful at managing multiple priorities with a positive attitude and great interpersonal skills. Willingness to take added responsibilities to meet team goals.

Focused on reducing costs through shipping, warehousing, and contract negotiations to meet customer demands and bottom line. More than10+ years of management, strategic planning and performance experience with repeated success in developing project initiatives and achieving revenue performance targets.

As a Director, I am driven to continually improve processes, auto deliver, manage costs and establish mutually beneficial partnerships and relationships with all departments.

Overview

25
25
years of professional experience

Work History

Director of Logistics

Advantage Transportation, Inc.
03.2003 - Current
  • Officer of Advantage Transportation, Inc.
  • Establish, monitor and challenge scheduling along with focusing on continued improvements through customer service and transit times.
  • Coordinate work assignments while monitoring performance and providing training on relevant job duties.
  • Manage daily operations for high-volume trucking sector by leading support team.
  • Facilitated seamless integration of new acquisitions into existing logistics networks, ensuring uninterrupted service for customers during organizational changes.
  • Created culture of accountability within logistics for increased employee motivation and engagement levels.
  • Integrated 3PL, 4PL & 5PL to develop lanes and build revenues.
  • Identified bottlenecks in logistics processes and implemented targeted solutions for smoother operations.
  • Increased sales by 40 percent with Midwest and East Coast clients through customer relations and providing exceptional transit service, tracking and competitive rates.
  • Analyzed performance metrics to identify areas of improvement in supply chain, leading to measurable success markers.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Designed training programs tailored for staff development needs, enhancing overall team skills and expertise in logistics management.

Operations Executive

Yellow Roadway
01.1999 - 09.2003
  • Developed strong relationships with vendors, leading to improved service levels and increased collaboration opportunities.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Reduced operational costs through identification of inefficiencies and implementation of cost-saving measures.
  • Enhanced customer satisfaction by effectively managing and resolving operational issues timely.
  • Increased terminal revenue by 2.5 percent through implementation of assessorial services, which increased revenue by $120,000 dollars per quarter.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
  • Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
  • Forecasted business needs accurately, allowing for appropriate resource allocation and staffing decisions.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Education

Bachelor of Science - Marketing

University of Phoenix, UT
Salt Lake City

Skills

  • Customer Relations
  • KPI
  • Communication
  • Strategic Planning
  • Chain Management
  • Continuous Improvement
  • Direct Reporting
  • Attention to Detail
  • Time Management
  • Teamwork and Collaboration
  • Problem Resolution
  • Decision-Making
  • Logistics Management
  • Transportation Planning
  • Route Optimization

Timeline

Director of Logistics

Advantage Transportation, Inc.
03.2003 - Current

Operations Executive

Yellow Roadway
01.1999 - 09.2003

Bachelor of Science - Marketing

University of Phoenix, UT

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Tawnya Carter