Tawnya C. MCCOY
Star,Idaho
Summary
Reliable, highly capable, and competent entry-level healthcare professional with the ability to stay calm and intervene during crises, facilitate groups and collaborate on multidisciplinary teams. Possessing Nursing/RN/BSN pre-reqs with wellness coach certification, currently focused on building career as an integrated health Nurse ). Looking gain invaluable skills and relationships within the field of interest.
Equipped with combined management, office administration, training, and patients care skills with desire to care for others. Passionate in providing professional medical care to patients of varying cultural backgrounds while demonstrating excellent leadership skills and the ability to promote a cohesive teamwork environment and motivate members to perform their best in completing tasks. Proven ability to build positive relationships with patients, family members, physicians and other medical professionals. Excellent communication skills and interpersonal skills, with the ability to work under pressure, with courtesy, and attention to details.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nurse Assistant
UIS ARARAT SKILLED NURSING FACILITY
05.2020 - 10.2022
- Monitors patient condition by observing physical and mental condition, intake and output, and exercise
- Administering medication and insulin, and completing blood pressure, glucose, urine, and stool tests
- Assists patients by providing personal services, such as, bathing, dressing, and grooming
- Monitoring patient recovery and compiling reports for the physician
- Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene
- Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
- Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
- Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
- Educated patients on proper post-discharge care instructions, promoting long-term health outcomes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
POST OP Nurse Assistant
Providence Holy Cross Medical Center
10.2019 - 10.2020
- Managed care for post-operative patients from initial recovery through discharge.
- Implemented pain management techniques for improved patient comfort during the recovery process.
- Fostered positive relationships with patients'' families through effective communication regarding their loved ones'' progress during the recovery period.
- Supported continuous quality improvement initiatives by participating in audits and implementing corrective actions as needed.
- Administered medications accurately, following physician orders and monitoring for any adverse reactions.
- Promoted a culture of safety among nursing staff by adhering to infection control protocols and reporting any potential hazards promptly.
- Enhanced teamwork and collaboration by participating in unit meetings, sharing insights, and providing constructive feedback to colleagues.
- Prepared patients for surgery by conducting preoperative assessments and ensuring all required tests were completed in a timely manner.
- Applied evidence-based practices within daily work routines to ensure high-quality post-operative care for all patients.
- Educated patients and families on post-operative care, promoting a smooth transition to home or rehabilitation facilities.
- Improved patient satisfaction by addressing concerns and providing compassionate care throughout the recovery process.
- Reduced the risk of complications through thorough assessments and timely interventions.
- Developed individualized care plans based on unique patient needs, collaborating closely with physicians to optimize outcomes.
Owner/Director
L.Y.T.E DANCE ACADEMY
01.2011 - 01.2019
- Performed administrative duties including registration, tuition payments, retails duties & marketing opportunities within local business venues and events
- Created plan of dance classes for academy staff to facilitate written updates on dancing white boards for students
- Supported sales and marketing by providing issue resolution to internal and external customers
- Performed quality training for new hire orientation and dance training to team members
- Developed and implemented several different B2C marketing campaigns, utilizing social media, online, and paper advertising to lead to a 15% increase in class enrollment
- Worked individually with each grade level to ensure dedication and passion still remained on the dance floor
- Realized average growth of 17% for three consecutive years
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Improved team productivity by introducing innovative project management tools and techniques.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Associates degree - Liberal studies - Allied Health
College of the Canyons
01.2020
Certified Wellness Coach -
Universal University
01.2019
Nursing pre-reqs
College of the Canyons
01.2015
Nursing pre-reqs
Mission Valley College
01.2013
AA Degree - Liberal Studies
Los Angeles Valley College
01.2012
Skills
- Patient and physician relations
- Data records management
- Time management and prioritization
- Superior interpersonal and presentation skills
- Wound Care
- Project management and operations
- Leadership
- Training
- Team building
- Problem resolution
- Decision making
- Clinical laboratory management
- Bedside Monitoring
- Patient Assessment
- Case Management
- Stress Management
- Microsoft Office Suite
- Attention to Detail
Certification
- Nursing pre-reqs, College of the Canyons, 05/01/15
- Nursing pre-reqs, Mission Valley College, 01/01/13
- Nursing pre-reqs, Los Angeles Valley College, 12/31/12
- Wellness Coach Certificate, Universal University, 05/01/19
- Certified Wellness Coach
- BLS
- CNA Student
- Pre-Reqs RN/BSN
References
Can be provided on request.
Hobbies and Interests
- Elderly patient care
- Child patient care
- New technology
- Everyday Emergency Podcast
Volunteer Experience
- Live Oak Elementary School, 01/01/19, 12/31/20, 700, Discontinued due to Covid-19
- Really for Life Cancer Benefit, 01/01/16, 12/31/18, 2000
- Live Your Truth Everyday Beach and Park clean up day, 01/01/13, 12/31/18, 7500
Timeline
Nurse Assistant
UIS ARARAT SKILLED NURSING FACILITY
05.2020 - 10.2022
POST OP Nurse Assistant
Providence Holy Cross Medical Center
10.2019 - 10.2020
Owner/Director
L.Y.T.E DANCE ACADEMY
01.2011 - 01.2019
Associates degree - Liberal studies - Allied Health
College of the Canyons
Certified Wellness Coach -
Universal University
Nursing pre-reqs
College of the Canyons
Nursing pre-reqs
Mission Valley College
AA Degree - Liberal Studies
Los Angeles Valley College
Similar Profiles
Bridget M. LeonBridget M. Leon
Internship Student at Ararat Nursing FacilityInternship Student at Ararat Nursing Facility
Ariane MartinezAriane Martinez
Director of Nursing Services at Villa Maria West Skilled Nursing FacilityDirector of Nursing Services at Villa Maria West Skilled Nursing Facility
Sandra JONESSandra JONES
Social Worker at Brookdale Westlake Skilled Nursing FacilitySocial Worker at Brookdale Westlake Skilled Nursing Facility
Cody LybbertCody Lybbert
LDS Missionary. at The Church of Jesus Christ of Latter Day SaintsLDS Missionary. at The Church of Jesus Christ of Latter Day Saints
Madison BalsterMadison Balster
Scenario Actor at Idaho State Police + Department Of CorrectionsScenario Actor at Idaho State Police + Department Of Corrections