Tawnya Fry
School Secretary
Culbertson,NE
Summary
Daycare Director with a proven track record at Hitchcock County Elementary School, excelling in planning and fostering a positive environment. Enhanced parent satisfaction through effective communication and enrollment processes. Experienced in child development and staff management, creating enriching experiences that promote cognitive and social growth.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
11
11
years of professional experience
Work History
Daycare Director
Hitchcock County Elementary School
08.2023 - Current
- Organized and engaged in recreational activities such as games and puzzles.
- Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed the enrollment process for new families, ensuring that all necessary documentation was collected and properly maintained.
- Coordinated special events such as holiday parties or field trips that enriched children''s experiences at the daycare center.
- Maintained a clean, organized, and welcoming environment for children to feel comfortable exploring their surroundings.
Daycare Owner/Operator
Mammy's School House
01.2018 - 06.2022
- Developed partnerships with local schools and educational organizations to provide additional learning opportunities.
- Managed daily operations, ensuring clean and organized environment conducive to learning and play.
- Developed and executed curriculum focused on early childhood education, fostering cognitive and social development.
- Maintained accurate accounting of tuition and operating reports.
- Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
Recreation Assistant
Gunnison Parks & Recreation
03.2014 - 01.2018
- Handled registration processes efficiently, streamlining operations for both staff and patrons alike.
- Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.
- Streamlined reservation processes for recreational facilities, improving customer satisfaction and access.
- Trained new staff members on department policies and procedures, promoting consistency across the team.
- Assisted in recruitment and hiring of new recreation staff.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
Education
No Degree - Psychology/Sociology
Western Colorado University
Gunnison, Co 05.2001 -
High School Diploma -
Gunnison High School
Gunnison, Co 05.2001 -
Skills
Child development expertise
Timeline
Daycare Director
Hitchcock County Elementary School
08.2023 - Current
Daycare Owner/Operator
Mammy's School House
01.2018 - 06.2022
Recreation Assistant
Gunnison Parks & Recreation
03.2014 - 01.2018
No Degree - Psychology/Sociology
Western Colorado University
05.2001 -
High School Diploma -
Gunnison High School
05.2001 -
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