Tawnya Koch
North Richland Hills,TX
Summary
At DFW Skin Surgery Center, I excelled as a Mohs Technician/Supervisor, enhancing team productivity and patient satisfaction through effective communication and empathetic patient care. Skilled in cryostat microtome use and tissue processing, I significantly improved tumor removal accuracy. My leadership also saw the development of staff and the maintenance of high-quality control standards, contributing to the center's success.
Knowledgeable Mohs Technician with comprehensive background in histology and tissue preservation. Proven track record of assisting in accurate diagnosis and treatment of skin cancers, ensuring precise specimen preparation and staining. Demonstrated proficiency in maintaining laboratory equipment and following stringent procedural protocols.
Overview
13
13
years of professional experience
Work History
Mohs Technician/Supervisor
DFW Skin Surgery Center
1115 W Randol Mill Rd Suite 200
01.2012 - Current
- Boosted team productivity through effective communication and collaboration across multiple departments, including pathology, dermatology, and nursing staff.
- Increased accuracy in tumor removal through proficient utilization of cryostat microtome equipment.
- Promoted a safe working environment by rigorously adhering to proper specimen handling protocols and maintaining clean laboratory spaces.
- Enhanced patient satisfaction by providing thorough explanations of Mohs procedures and addressing concerns throughout the process.
- Fostered strong relationships with patients, easing anxiety during challenging procedures through empathy and clear communication about their treatment plan.
- Ensured timely diagnoses by efficiently processing and staining tissue specimens for microscopic examination.
- Assisted surgeons in accurately diagnosing skin cancers with expert tissue mapping and slide preparation.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Kept high average of performance evaluations.
- Hired, managed, developed and trained staff, established and monitored goals.
- Provided immediate response to urgent matters outside of regular hours by being on-call, and escalating critical situations to provider.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
Education
Medical Assistant
Concorde Career College
Arlington, TX04-2008
Skills
- Surgical assisting
- Patient care
- Clinical documentation
- Organization
- Specimen handling
- Embedding tissues
- Microtome operation
- Instrument sterilization
- Staining techniques
- Tissue processing
- Slide preparation
- Cryostat proficiency
- Mohs micrographic surgery
Timeline
Mohs Technician/Supervisor
DFW Skin Surgery Center
01.2012 - Current
Medical Assistant
Concorde Career College