Tawnya Livingood-Witt
Carlisle,USA
Summary
Accomplished LPN and healthcare manager with a proven track record at LifePoint Clark Physician Services, adept in clinical judgment and EMR/EHR systems. Excelled in enhancing patient care through innovative process improvements, achieving significant growth in patient satisfaction. Skilled in team building and effective communication, consistently exceeding goals with a focus on healthcare ethics and patient treatment planning.
Overview
27
27
years of professional experience
Work History
Physician Services Office Manager, LPN
LifePoint Clark Physician Services
09.2020 - Current
- Managing multiple primary care and speciality offices within Physician Services
- Responsible for managing daily operations, process improvements, budgets, forecasting outcomes, insurance denials, and corrective counseling
- Note template management to meet and exceed HEDIS and other payer measures, while training staff and providers with process improvements and new implementations
- Working closely with different health insurance entities and payers to track progress and improvements with measures and gaps
- Handling complex issues under pressure in a fast paced environment
- Collaboration with teams to provide continuum of care with organization and payer sources
- Business development, marketing, building and maintaining relationships
- Strong decision making, preparing measures, goals, and successful management under budget methods with high impact developments
- Analyzes current a future process developments with attention to detail for impacts and best practices
- Always future things and following data to assure processes are fully showing progress and make critical changes with knowledge of future impact
- Team building to achieve targets, goals, and inner person skills
- Maintaining effective communication with company leaders, staff, and providers
- Dependable with a work life balance to assure deadlines met and exceed outcomes
Farmer
Self-Employed Farmer
01.2000 - Current
- Managing and maintaining three hundred plus acreage of farm land
- Cattle and crop farmer
- Planning and executing grassing rotation, application of soil nutrients and soil preservation, and wildlife management
- Crops to include tobacco and indoor as well as outdoor hemp
- Management of cover crops to include soybeans, oats, and wheat
- Utilizing land to produce vegetables and fruits and using techniques to preserve foods
- Forecasting farm budgets for the year to include profit and loss margins
- Keeping abreast with cattle prices, areas of expansion, equipment technology, best practices, research based evidence, and the future of farming best methods
- Building and maintains relationships in communities, stock yards, and warehouses
MTA LPN
Corrections SHP
08.2023 - 11.2024
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Cared for wounds, provided treatments, and assisted with procedures.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
Estate Executrices
Estate Executrices
02.2019 - 09.2020
- Unexpected loss of my father put me in the role of Executrices of his estate to include family business
Practice Manager III
Baptist Health Kentucky
01.2013 - 01.2019
- Daily operations and management of multi-million dollar medical practice
- To include management of 48 staff and 18 providers
- Daily operations of hiring new staff and providers, following HR policy and discipline criteria, staff and provider payroll, provider compensation, provider contracting, CME tracking, coaching and counseling effectively
- Development and Implementation of annual budgets with knowledge of variance reports and explanations
- Assist with department cost savings and workflow efficiencies to maintain under budget while improving office workflows
- Implementation and refresher training with staff and providers on routine basis and new hire
- Maintain a positive and professional work environment to promote staff retention and customer satisfaction
- Provided daily and weekly updates; along with monthly staff and provider meetings
- Holding all staff and providers accountable meeting goals, benchmarks, and requirements daily with use of outcomes board and staff suggestions to meet expectations
- Engaging staff to be vested by using their suggested implementations and having them accept ownership of their roles and ideas
- Started implementation of extended after hours and weekends; as well as on call for office and staff concerns, issues, or questions
- Provider schedule builds, manage wRVU's, and workflows
- Successful implementation and growth, allowing more access for patients to increase patient satisfaction and patient health
- Growth of patient census by maintaining great collaboration communication and teamwork
- Creating positive atmosphere for staff and providers
- ACO, PCMH, Referral Management, Coding, Charge Drops, Clinical Knowledge, and Medical Guidelines Management
- First to implement extended hours clinic, PCMH and ACO within Baptist
- Collaboration with other specialties to utilize and maintain services within Baptist for bundle payment preparation
- Risk Management, HR, hiring and termination management, and Payroll management
- Tracking provider bonus, reimbursements, and CME requirements
- Managing provider patient schedules and template builds
- Multi office coverage within different geographic locations
- Monthly Patient Satisfaction Awards
- Awarded Yearly Patient Stratification Awards
- Recognition Yearly Maintaining Under Budget and Cost Savings
- Team and Collaboration Award
- Several Practice Awards and Recognition for Efficiencies and Implementations
- HEDIS Recognition With Humana and Other Payer Sources
Clinical EHR Applications Manager, LPN
Baptist Health Kentucky
02.2013 - 09.2013
- Start to finish build and implementation process of EHR Systems throughout medical practices affiliated with Baptist Health throughout Kentucky
- Daily management of 20 staff members, practice management, and workflow analysts
- Daily operations to include payroll, compliance system reports, direct staff training, staff accountability through coaching, counseling, and disciplines
- Remote and in person management
- Keeping and maintaining EMR legal performance and compliant effectiveness
- Team Lead to 80 employees at a time within ambulatory offices during build and implementation of new EMR systems
- Effective communication, collaboration, and liaison skills for all Baptist Ky offices
- Resource for provider and clinical staff to aide in training, questions, or concerns
- Specialize in Efficient Workflows, Liaison, EMR Build, Team Building and Effective Communication
- Dragon Dictation Super User, Note Builds, Provider Relations, and Provider Efficiency Workflows
- Employee of the Qtr (Two Times)
Nurse Outreach Manager
Innovative Senior Care Home Care by Brookdale
02.2012 - 02.2013
- Business development manager of 25 staff members covering multiple geographic locations throughout Kentucky for Collaboration of Home Care, Skilled Rehab, ALF, Memory Care, independent, and assistant living services
- Building and maintaining relationships throughout communities becoming resources for patients
- Knowledge of different territory needs and addressing with solutions
- Daily operations management skills to include payroll, territory research, training for staff, maintain training working one on one to mold staff into becoming apart of their community to uncover underline medical needs, human resource duties and compliance
- Teach and assist staff with territory market strategies, implementing plans, and tracking outcomes
- Teach team building and communication skills
- Greatest accomplishment was taking one focus territory in Kentucky's home health patient referrals from 23 patients to 140 patients in sixty days
- Couching, Team Building, Sales Training, Budgets, Planning, Positive Management, Physician Liaison, Building and Maintaining Relationships, Territory Growth
- Awarded Yearly Collaboration Champion Award
Director of Community Education and Business Development, Home Health
Nurses Registry
01.2010 - 01.2011
- Home Care Business Development Management with twenty-five staff members covering nineteen counties throughout central Kentucky
- Daily operations, creating team and individual goals and benchmarks, training, guidance, mentoring, and keeping accountability
- Human resource duties to hiring, include payroll, budgets, following federal guidelines, coaching, counseling, and disciplines
- Organizing and forecasting goals and benchmarks with follow up of outcomes
- Project yearly growth for each geographic location
- Team building and collaboration amount staff members to create the best impact for internal growth and revenue
- Increased growth throughout KY within by 75% in two months time
- Exceeding monthly individual and team quota's consistently
- Top Sales Manager Award
Area Vice President of Business Development, KY and IN
Amedisys
01.2006 - 01.2010
- Home Care Business Development Management with eighteen staff members covering different geographic locations throughout Kentucky and Indiana
- Working remotely and in person to foster community relationships and provide medical services to those in need
- Mentored staff into becoming better versions of themselves to become resources in the community providing skills to uncover needs, build, and maintain relationships
- Daily support, training, setting measurable goals, accountability, and building remote locations team building and influencing for collaboration
- Human resource job duties to include payroll, configuration of bonus, hiring and terminations, organization with the ability to maintain ghosts files on each staff member for coaching, counseling, and disciplines
- Effective communication both oral and written with delivery of information from upper management, to set expectations and hold accountability while working remotely or in person
- Reported results and outcomes in board meetings
- Physician Liaison, Territory Growth, Team Building, Building and Maintaining Relationships
- Awarded Presidential Club Achieving 120 to 140% of Quota Yearly
LPN Field Nurse and Sales Manager
Nurses Registry
04.2006 - 04.2008
- Serving six counties within central Kentucky with home care clinical needs
- Organized weekly schedule for patient home medical visits
- Contacted patient physicians with any medical changes and obtained verbal orders for care
- Collaborated with case manager to assure plan of care was being followed and provided any changes in medical conditions
- Completion of medical notes for each patients visit
- Treating patients holistically becoming a resource for needs not covered within a medical visit
- Effective communication with patients and other staff with updates and instructions
- Organization and great note taking skills to paint a picture of each patients visit
- Provided wound care, injectables, IV's, Chemo, medication management, and education to both patient and family
- Building and maintaining relationships through the communities and with physicians
- Attended events and meetings to deliver education with home health services
- Average patient visit volume fifty plus patients per week
- Proving in home clinical services required travel and organization skills
- Building and maintaining trust among patients, patient families, and physicians offices
LPN Field Nurse
Amedisys
01.2006 - 12.2006
- Serving three counties within central Kentucky with home care clinical needs
- Organized weekly schedule for patient home medical visits
- Contacted patient physicians with any medical changes and obtained verbal orders for care
- Collaborated with case manager to assure plan of care was being followed and provided any changes in medical conditions
- Completion of medical notes for each patients visit
- Treating patients holistically becoming a resource for needs not covered within a medical visit
- Effective communication with patients and other staff with updates and instructions
- Organization and great note taking skills to paint a picture of each patients visit
- Provided wound care, injectables, IV's, Chemo, medication management, and education to both patient and family
- Building and maintaining relationships through the communities and with physicians
- Attended events and meetings to deliver education with home health services
- Average patient visit volume fifty plus patients per week
- Proving in home clinical services required travel and organization skills
Human Resource Director
Easy Gardener
01.1998 - 01.2000
- Human Resource Director for a factor with three hundred staff members
- Job duties to include all hiring, terminations, orientations, payroll, and handled all employee benefits
- Maintaining professionalism with confidentiality with all staff members
- Organization and forecast planning for employee needs with staffing and utilization of temp services
- Maintaining records for each staff member to include coaching, counseling, and disciplines
- Effective communication oral and written to follow federal and state laws, build and maintain relationships among colleagues and staff
- Updating staff with any changes or updates passed along from upper management
Education
Associate Degree of Licensed Practical Nursing -
KCTCS
01.2005
Associate Degree Science - Healthcare
KCTCS
Lexington, KY03.2004
Associate of Fine Arts -
Morehead State University
01.1998
Skills
- Medical history taking
- Clinical judgment
- Physical examinations
- Teaching and mentoring
- Patient evaluation
- Test results interpretation
- Patient treatment planning
- Laboratory interpretation
- Clinical diagnosis
- Patient histories
- EMR / EHR
- Follow-up care
- Patient examinations
- Patient assessments
- Medical expertise
- Healthcare ethics
Personal Information
Title: LPN
Awards And Acknowledgements
- Monthly Patient Satisfaction Awards
- Yearly Patient Stratification Awards
- Recognition Yearly Maintaining Under Budget and Cost Savings
- Team and Collaboration Award
- Several Practice Awards and Recognition for Efficiencies and Implementations
- HEDIS Recognition With Humana and Other Payer Sources
- Employee of the Qtr (Two Times)
- Awarded Yearly Collaboration Champion Award
- Top Sales Manager Award
- Awarded Presidential Club Achieving 120 to 140% of Quota Yearly
Timeline
MTA LPN
Corrections SHP
08.2023 - 11.2024
Physician Services Office Manager, LPN
LifePoint Clark Physician Services
09.2020 - Current
Estate Executrices
Estate Executrices
02.2019 - 09.2020
Clinical EHR Applications Manager, LPN
Baptist Health Kentucky
02.2013 - 09.2013
Practice Manager III
Baptist Health Kentucky
01.2013 - 01.2019
Nurse Outreach Manager
Innovative Senior Care Home Care by Brookdale
02.2012 - 02.2013
Director of Community Education and Business Development, Home Health
Nurses Registry
01.2010 - 01.2011
LPN Field Nurse and Sales Manager
Nurses Registry
04.2006 - 04.2008
Area Vice President of Business Development, KY and IN
Amedisys
01.2006 - 01.2010
LPN Field Nurse
Amedisys
01.2006 - 12.2006
Farmer
Self-Employed Farmer
01.2000 - Current
Human Resource Director
Easy Gardener
01.1998 - 01.2000
Associate Degree of Licensed Practical Nursing -
KCTCS
Associate of Fine Arts -
Morehead State University
Associate Degree Science - Healthcare
KCTCS
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