Tawnya Parker
2580 South 1200 West,UT
Summary
Dynamic environmental services professional with extensive experience at McKay Dee Hospital, excelling in infection control and staff training. Proven track record in enhancing cleanliness standards and customer satisfaction through effective team supervision and mentoring. Adept at managing operations and fostering strong relationships with clients to ensure optimal service delivery.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Environmental Services Housekeeper
McKay Dee Hospital
02.2016 - Current
- Ensured cleanliness and sanitation of patient rooms and common areas to meet health standards.
- Trained new staff on cleaning protocols and safety procedures to maintain operational efficiency.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Supervised daily cleaning operations, ensuring compliance with health and safety regulations.
- Trained and mentored new housekeeping staff on best practices and cleaning protocols.
- Conducted regular inspections of facilities to maintain high cleanliness standards.
- Collaborated with management to develop training materials for staff development initiatives.
- Enhanced team performance through continuous feedback and performance evaluations.
- Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
- Monitored staff performance closely and provided constructive feedback to encourage continuous improvement.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Co-Owner
S&T Cleaning
02.1997 - 02.2016
- Interacted well with customers to build connections and nurture relationships.
- Oversaw financial management, including budgeting, invoicing, and expense tracking.
- Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed daily operations to ensure efficient workflow and customer satisfaction.
Education
High School Diploma -
Career Online Education
12-2025
Skills
- Ensuring compliance with safety regulations for patients
- Team leadership
- Sanitization expertise
- Customer engagement
- Workplace safety standards
- Schedule and task management
- Fundamental computer skills
- Phone communication
- Coping, faxing, and Documenting
- Effective multitasking
Certification
Basic Life Saving and CPR Certified
Timeline
Environmental Services Housekeeper
McKay Dee Hospital
02.2016 - Current
Co-Owner
S&T Cleaning
02.1997 - 02.2016
High School Diploma -
Career Online Education