Tawona Davis
Fort Worth,TX
Summary
Dynamic professional with a proven track record at GM Financial, adept in problem-solving and effective communication. Excelled in ensuring customer and dealer satisfaction through meticulous loan management and operational efficiency. Demonstrated adaptability and multitasking abilities, enhancing business revenue and loyalty without exceeding a 55-word limit.
Overview
7
7
years of professional experience
Work History
Funding Operations
GM Financial
01.2018 - Current
- Worked closely with dealers to make sure all informationwas sent, and techniques and funding loans soon as possible to make sure our customers and dealer are satisfied with our company.
- Inspected and managed loans for all proper documents were received in a timely manner.
- Making sure our customer and dealer needs are met in a satisfyingtimelymanner.
- Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty.
- Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.
- Collected all information to facilitate effective decision making to fund the loan.
- Set and improved standard operating procedures to oversee all loans are handled in a timely manner.
Education
N/A - Medical Assistant
Brown Mackie College
Hurst, TX06.2004
Skills
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Worker Training
- Task Prioritization
- Self Motivation
- Professionalism
- Record-keeping
Timeline
Funding Operations
GM Financial
01.2018 - Current
N/A - Medical Assistant
Brown Mackie College
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