Ansub Chaudry
Elmont,NY
Summary
Veteran Taxi Driver offering many years of experience and service. Knowledgeable about calculating fairs and processing payments. History of capitalizing on key spots to maximize passenger count and revenues. Skilled professional bringing successful record efficiently transporting passengers and achieving high satisfaction ratings. Monitors traffic to revise planned route and avoid delays. Maintains and cleans vehicle regularly inside and out, keeps snacks available, and offers each guest exceptional service.
Overview
15
15
years of professional experience
Work History
New York City Yellow Taxi Driver
New York City TLC
Long Island City, New York
09.2010 - Current
- Navigated complex city routes efficiently and safely for passenger transport.
- Maintained vehicle cleanliness and adhered to safety regulations consistently.
- Provided excellent customer service, addressing passenger inquiries and needs promptly.
- Managed cash and electronic payments accurately during transactions with passengers.
- Monitored traffic conditions and adjusted routes to minimize delays effectively.
- Completed daily inspection of the vehicle to ensure operational readiness.
- Collaborated with dispatchers to optimize pickup and drop-off schedules seamlessly.
- Assisted passengers with luggage and special needs during rides proactively.
- Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Greeted customers and provided assistance with luggage.
- Provided door-to-door service for passengers in a safe and courteous manner.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Responded promptly to customer inquiries regarding transportation options and estimated travel time.
- Monitored traffic conditions to determine most efficient route.
- Ensured vehicle was clean and in proper working order before each shift.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Assisted disabled passengers entering or exiting vehicles as necessary.
- Delivered packages upon request when not transporting passengers.
- Stayed informed of changing roads, detours, new addresses, traffic patterns and local events that could impact customer travel plans.
- Appeared at designated appointments according to schedule.
- Provided information about local areas such as points of interest or current or upcoming events when requested by customers.
- Maintained vehicle to maximize passenger satisfaction.
- Determined pickup assignments and shift schedule by checking in with dispatch service.
- Collected fares according to established rates and ensured fare accuracy through use of meters and GPS systems.
- Performed basic maintenance tasks such as checking fluid levels or tire pressure at the beginning of each shift.
- Adhered to company policies regarding cash handling procedures for fares collected from customers.
- Reported any mechanical problems or needed repairs to supervisor immediately.
- Attended mandatory training sessions related to safety regulations or other topics as assigned.
- Maintained contact with dispatch office to receive instructions and updates on routes, traffic conditions, and special requests.
- Communicated effectively with dispatchers via two-way radio system throughout shift.
- Supervised driver teams, created shift schedules and maintained reservation calendar.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Maintained accurate logbook records including details of trips taken and income received during shift.
- Responded to specific locations at designated times to handle customer reservations.
- Conferred with dispatch to meet schedule targets and incorporate changes.
- Implemented marketing and other strategic plans to generate new business.
- Assisted other drivers in need of help whenever possible.
- Implemented energy-saving driving techniques to reduce fuel consumption.
- Assisted passengers with special needs, ensuring a comfortable and safe ride.
- Adapted routes in real-time based on road conditions and passenger requests.
- Safely transported passengers to desired destinations, adhering to traffic laws and regulations.
- Provided feedback to management on route issues or customer concerns.
- Managed cash and electronic payments for fares accurately.
- Handled emergency situations calmly and followed protocol for passenger safety.
- Monitored fuel consumption and performed fueling duties as needed.
- Performed basic vehicle maintenance checks to ensure safety and reliability.
- Built rapport with regular customers to encourage repeat business.
- Followed company policies and procedures at all times while on the job.
- Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
- Greeted passengers warmly and professionally and engaged in conversation.
- Displayed active listening and offered positive resolutions to passenger concerns.
- Demonstrated innate navigational sense and expert GPS use and brought passengers to right place at right time.
- Learned and explained current area attractions, events and locations.
- Marketed and promoted services actively and earned top fares in company.
- Mastered advanced vehicle technologies and company's dispatch software for clear communication with customers and dispatch.
Education
Associates in Accounting - Accounting
Nassau Community College
Garden City, NY05-2010
Skills
- Vehicle inspection
- GPS navigation
- Cash handling
- Route optimization
- Safety compliance
- Customer service
- Dispatch coordination
- Traffic management
- Conflict resolution
- Time management
- Attention to detail
- Effective communication
- Defensive driving
- Traffic laws adherence
- Disabled passenger support
- Basic mechanics
- Dispatcher communication
- Maintenance needs
- Luggage loading
- Pick-up coordination
- GPS and mapping
- Vehicle operations
- Payment processing
- Patience and tolerance
- Mobile platforms
- Regulatory compliance
- Railroad regulations
- Fare collection
- Accurate money handling
- Road safety
- Schedule coordination
- Fare calculation
- Mobility assistance support
- Vehicle maintenance
- Cleaning and sanitation
- Point-of-sale system
- Clean driving record
- Security
- Baggage support
- Route planning
- Disability awareness
- Multitasking
- Professional and courteous
- Active listening
- Outgoing and friendly
- City Ordinances Familiarity
- Roadside assistance
- Documentation and reporting
Affiliations
- Meditation
- Yoga
- Music Played With High-End Headphones
References
References available upon request.
Timeline
New York City Yellow Taxi Driver
New York City TLC
09.2010 - Current
Associates in Accounting - Accounting
Nassau Community College
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