Tay Jenkins
Lafayette ,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Team Leader Manager
Brothers Bar
West Lafayette, IN
08.2022 - Current
- Resolved problems, improved operations and provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Cross-trained existing employees to maximize team agility and performance.
- Processed cash, credit, debit and check payments.
- Oversaw team of 20 employees.
- Opened and closed store [5] days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Counted out cash drawers and balanced totals.
- Received and counted money.
General Manager
308 LLC
West Lafayette, IN
01.2019 - 08.2022
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
- Reviewed operations reports to understand numbers and trends.
- Supported customer service, providing informational resources regarding promotions and sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Increased customer engagement through social media.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Bartender
Lucas Oil
Indianapolis, IN
08.2020 - 03.2022
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Checked ID cards and verified bar guests were of legal age.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Set up glassware, liquor and other necessary supplies for special events.
- Prepared garnishes by evenly slicing and pitting fruits.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Made drinks in a hight volume bar setting, serving over thousands of people for the Indianapolis Colts football season
Head Bartender
308 LLC
West Lafayette, IN
01.2018 - 03.2020
- Poured and prepared mixed drinks for over [1,000] customers daily.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Taught employees bar sales techniques, resulting in higher profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Receptionist Administrator
Clinic Of Family Medicine
Rensselaer , IN
06.2015 - 08.2019
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Kept reception area clean and neat to give visitors positive first impression.
- Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel
- Acted as first point of contact and set appointments for prospective clients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Collected co-payments as needed for clients insurance
- Completed patient referrals to other medical specialists.
Education
High School Diploma -
Rensselaer Central High School
Rensselaer, IN 08.2011 - 05.2015
Skills
Staff Management
Staff training/development
Consistently meet goals
Sales expertise
Promotion tactics implementation
Networking and relationship building
Accomplishments
- Supervised team of 20 staff members.
- Reduced labor costs [70]% by reworking schedules.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Promoted to General Manager.
Timeline
Team Leader Manager
Brothers Bar
08.2022 - Current
Bartender
Lucas Oil
08.2020 - 03.2022
General Manager
308 LLC
01.2019 - 08.2022
Head Bartender
308 LLC
01.2018 - 03.2020
Receptionist Administrator
Clinic Of Family Medicine
06.2015 - 08.2019
High School Diploma -
Rensselaer Central High School
08.2011 - 05.2015