Tay Mills
Summary
Dynamic Maintenance Technician with proven expertise at Seattle Housing Authority, excelling in preventive maintenance and mechanical troubleshooting. Cultivated strong tenant relationships through effective communication and timely resolution of issues. Enhanced operational efficiency by implementing safety protocols and performing high-quality repairs, ensuring optimal equipment performance and tenant satisfaction.
Community outreach professional with strong background in engaging and supporting underserved populations. Proven ability to collaborate effectively within teams and adapt to changing needs to achieve impactful results. Highly skilled in communication and relationship-building, consistently reliable in delivering support and services.
Overview
10
10
years of professional experience
Work History
Maintenance Technician
Seattle Housing Authority
03.2023 - 04.2025
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Followed safety protocols to minimize workplace accidents.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
Supervisor
Cushman & Wakefield
01.2020 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Maintenance Technician
Plymouth Carpet Management
07.2015 - 11.2020
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
Education
No Degree - Business Accountancy
University of Pacific
Stockton, CA06-1983
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Mechanical repair
- Parts replacement
- Plumbing maintenance
- Groundskeeping expertise
- Lighting systems
- Painting
Timeline
Maintenance Technician
Seattle Housing Authority
03.2023 - 04.2025
Supervisor
Cushman & Wakefield
01.2020 - 05.2023
Maintenance Technician
Plymouth Carpet Management
07.2015 - 11.2020
No Degree - Business Accountancy
University of Pacific
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