Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayah Geter

Charlotte,NC

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

7
7
years of professional experience

Work History

Security Officer

Ez-Go
06.2023 - 08.2025

Securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors.

Insurance Agent

Sitel
02.2021 - 06.2023

Assisting with insurance enrollment , managing client relationships, and ensuring that client’s interests are well-represented.

Fitness Trainer

Planet Fitness
05.2018 - 02.2021
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines.
  • Instructed gym members about correct use of weight resistance and cardiovascular equipment.
  • Informed clients about nutrition, lifestyle issues, and weight control.
  • Monitored clients' progress and modified programs.

Customer Service Representative

Spectrum
08.2025 - Current
  • Resolved customer inquiries through effective communication and problem-solving strategies.
  • Managed escalated complaints with professionalism, ensuring positive resolutions.
  • Collaborated with cross-functional teams to address product issues impacting customer experience.

Education

High School Diploma -

George P Butler
Augusta, Ga
05.2018

Skills

  • Customer Support
  • Customer Service Optimization
  • Problem-Solving Skills
  • System Documentation
  • Call Center Operations
  • Quality Assurance Controls

Timeline

Customer Service Representative

Spectrum
08.2025 - Current

Security Officer

Ez-Go
06.2023 - 08.2025

Insurance Agent

Sitel
02.2021 - 06.2023

Fitness Trainer

Planet Fitness
05.2018 - 02.2021

High School Diploma -

George P Butler