Tayah Miller
Tucson,AZ
Summary
Possessing excellent interpersonal and organizational skills, excelling in providing outstanding customer service. Well-versed in managing communications and handling administrative tasks efficiently. Dedicated to creating welcoming environment and ensuring smooth daily operations for guests and staff.
Overview
9
9
years of professional experience
Work History
Front Desk Coordinator
Jade Star Acupuncture and Healing
01.2019 - 01.2020
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Scheduled appointments in computer system.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
Admin Assistant- Office Manager
HM Cleaning solutions
02.2017 - 08.2018
- Scheduling and managing work calendar
- Phone calls- Inbound and outbound
- Billing out customers and updating payments
- Managing my own crews
- Managing and responding on the company email and social media
Toddler/ Infant Room Care
Khalsa Montessori School
10.2015 - 01.2017
- Maintaining clean workspace up to health department standards
- Customer service and phone handling
- Teaching using the montessori method
Office Admin
Arizona Charities foundation
05.2015 - 10.2015
- Answering phone calls
- Large volume cash handling and money intake tracking
- Event coordinating and scheduling
- Filing/faxing/copying duties
- Data entry involving email/google docs/Microsoft excel
CSR
Bulwark exterminating
02.2015 - 04.2015
- Large volume call center
- Data entry involving google docs
- Customer service and sales
- Processing and collecting payments
Librarian Assistant
Maricopa county Library District
07.2011 - 02.2015
- Customer service experience daily
- Cash handling and phone answering
- Program coordinating
- Head of Damages Team
- Processing and shipping materials
- Helping/ Teaching computer classes and tech troubles
Education
High school Diploma -
Penn Foster Home schooling
02.2012
Skills
- Proficient in Microsoft Office
- Proficient in Google Docs
- Customer service trained
- Typing speed of 80 WPM
- POS Systems
- Administrative Support
- Administrative Skills
- Problem-solving skills
Volunteer Experience
Maricopa County Library District, Tucson, AZ, 05/01/09, 02/28/10, Promoted summer reading program, Helped children learn to read, Helped in libraries computer classes
Awards
- Maricopa County, 2013
- Formal Training on Customer service
- Learned how to deal and speak to customers
- Learned how to properly manage in a work setting
Timeline
Front Desk Coordinator
Jade Star Acupuncture and Healing
01.2019 - 01.2020
Admin Assistant- Office Manager
HM Cleaning solutions
02.2017 - 08.2018
Toddler/ Infant Room Care
Khalsa Montessori School
10.2015 - 01.2017
Office Admin
Arizona Charities foundation
05.2015 - 10.2015
CSR
Bulwark exterminating
02.2015 - 04.2015
Librarian Assistant
Maricopa county Library District
07.2011 - 02.2015
High school Diploma -
Penn Foster Home schooling
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