Possessing excellent interpersonal and organizational skills, excelling in providing outstanding customer service. Well-versed in managing communications and handling administrative tasks efficiently. Dedicated to creating welcoming environment and ensuring smooth daily operations for guests and staff.
Overview
9
9
years of professional experience
Work History
Front Desk Coordinator
Jade Star Acupuncture and Healing
01.2019 - 01.2020
Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
Scheduled appointments in computer system.
Updated client records accurately and efficiently, ensuring data integrity within the system.
Admin Assistant- Office Manager
HM Cleaning solutions
02.2017 - 08.2018
Scheduling and managing work calendar
Phone calls- Inbound and outbound
Billing out customers and updating payments
Managing my own crews
Managing and responding on the company email and social media
Toddler/ Infant Room Care
Khalsa Montessori School
10.2015 - 01.2017
Maintaining clean workspace up to health department standards
Customer service and phone handling
Teaching using the montessori method
Office Admin
Arizona Charities foundation
05.2015 - 10.2015
Answering phone calls
Large volume cash handling and money intake tracking
Event coordinating and scheduling
Filing/faxing/copying duties
Data entry involving email/google docs/Microsoft excel
CSR
Bulwark exterminating
02.2015 - 04.2015
Large volume call center
Data entry involving google docs
Customer service and sales
Processing and collecting payments
Librarian Assistant
Maricopa county Library District
07.2011 - 02.2015
Customer service experience daily
Cash handling and phone answering
Program coordinating
Head of Damages Team
Processing and shipping materials
Helping/ Teaching computer classes and tech troubles
Education
High school Diploma -
Penn Foster Home schooling
02.2012
Skills
Proficient in Microsoft Office
Proficient in Google Docs
Customer service trained
Typing speed of 80 WPM
POS Systems
Administrative Support
Administrative Skills
Problem-solving skills
Volunteer Experience
Maricopa County Library District, Tucson, AZ, 05/01/09, 02/28/10, Promoted summer reading program, Helped children learn to read, Helped in libraries computer classes
Acupuncturist at Healing Arts Center Of Philadelphia & Philadelphia AcupunctureAcupuncturist at Healing Arts Center Of Philadelphia & Philadelphia Acupuncture