Tayanna Ross
Tyler,Texas
Summary
Looking to work in a team environment, apply my skills, learn new skills and gain experience while achieving the company goals.
Overview
5
5
years of professional experience
Work History
Team Leader Manager
Walmart
12.2022 - 02.2024
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Streamlined communication within the team for better collaboration and decisionmaking.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
- Launched new initiatives that improved overall operational efficiency and reduced costs by optimizing resource allocation.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
Shift Leader
JCPenney
12.2020 - 10.2022
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Manager of Operations
Whatabuger
10.2018 - 11.2020
- Streamlined operational processes by implementing efficient workflow management strategies.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed cross-functional teams for successful project completion and timely delivery.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Education
Associate of Arts - Kinesiology
Houston Community College
Houston, TX05.2025
High School Diploma -
Robert E Lee High School
Tyler, TX06.2017
Skills
- Customer Service
- Computer Skills
- Adaptability
- Staff Management
- Teamwork
- Organization
- Cash register operations
- Time Management
- Medical Terminology
- Communication
- Attention to detail
- Customer Focus
- Performance Coaching
References
- Christopher Finch, Brookshires Warehouse, (903)-787-3156
- Shuneice Delley, UT Health, (903)-752-2190
- Taylor Delley, Orkin, (903)-752-1537
Timeline
Team Leader Manager
Walmart
12.2022 - 02.2024
Shift Leader
JCPenney
12.2020 - 10.2022
Manager of Operations
Whatabuger
10.2018 - 11.2020
Associate of Arts - Kinesiology
Houston Community College
High School Diploma -
Robert E Lee High School