Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Tayde Penaloza

Tayde Penaloza

Dallas,TX

Summary

I have been in the service and hospitality industry since I was 18. I've worked from busier to bartender to shift manager. I have also worked in different types of restaurants anywhere from casual dining to ne dining, as well as the night scene. Bartending in the very busy area of Deep Ellum and of course have experience with craft cocktails by bartending for Chef Wolfgang Puck at his restaurant at the Reunion Tower. I have also worked in warehouse picking, packing , down stacking and doing inventory. The most recent warehouse I've worked at was Amazon and their I learned different skills like how to drive a forklift as well as leadership skills. I am a very adaptable person and a fast learner so wether it be service industry or warehouse worker. I approach it with everything that I've got and willingness to learn and improve. Detail-oriented Warehouse Team Lead with extensive understanding of shipping techniques and packing. Committed to quality assurance and maintaining clean and safe warehouse space. Adept at long-term goal setting and budget management. Also a Service-driven Head Bartender drawing from broad knowledge of cocktails, craft beers and ciders to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration. Friendly Bartender with exceptional communication and mixology skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Warehouse Lead

Amazon
10.2022 - 03.2023
  • Acted as liaison between company departments and warehouse teams.
  • Managed resource allocation and scheduling of employees.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Supervised warehouse operations by managing employees during shifts.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.

Warehouse Supervisor

Send Eats LLC
10.2022 - 12.2022

Ensuring that rates are being met and production is at its fullest

  • Developed and maintained reporting procedures for tracking effectiveness of various programs
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised and motivated staff by recognizing and rewarding individual achievements, maintaining positive attitude, encouraging creativity and delegating tasks appropriately
  • Evaluated programs to determine necessary equipment and supplies and maintained inventory controls.
  • Supervised warehouse operations by managing employees during shifts.
  • Monitored production levels and implemented measures to increase output.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return

Head Bartender

3eleven Kitchen & Cocktails
07.2019 - 03.2021
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings

Lead Bartender

560 By Wolfgang Puck
04.2015 - 09.2018
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Bartender/Server Shift Leader

The Border Mexican Cantina The Border Mexican Cantina
05.2012 - 10.2015
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Followed strict recipes and drink measurements to minimize product used.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Served high customer volumes during special events, nights, and weekends.

Marketing Assistant

South Texas Dental Corporate
07.2011 - 07.2013
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Tracked key performance indicators to measure success of campaigns.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Collaborated with team members to help expand marketing channels.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Helped with planning and hosting of marketing events.
  • Prepared persuasive sales and marketing presentation materials to engage clients.

Education

Bachelor of Science - Software Engineering

Southern New Hampshire University, Hooksett, NH
05.2027
  • 3.1 GPA

High School Diploma -

Highland Park High School, Dallas, TX
03.2011
  • 3.7 GPA
  • Solar Club Soccer Member
  • Elected Captain of Varsity Soccer

Skills

  • Operational Efficiency and Safety
  • Shipping and Receiving
  • Warehouse Functions
  • Refund Handling
  • Packing and Scanning
  • Inventory Supplies
  • Staff Supervision
  • Employee Safety
  • Forklift Operation
  • OSHA Standards
  • Quality Management

Certification

  • TABC Certification
  • Servsafe Certification
  • Food Handlers Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Warehouse Lead - Amazon
10.2022 - 03.2023
Warehouse Supervisor - Send Eats LLC
10.2022 - 12.2022
Head Bartender - 3eleven Kitchen & Cocktails
07.2019 - 03.2021
Lead Bartender - 560 By Wolfgang Puck
04.2015 - 09.2018
Bartender/Server Shift Leader - The Border Mexican Cantina The Border Mexican Cantina
05.2012 - 10.2015
Marketing Assistant - South Texas Dental Corporate
07.2011 - 07.2013
Southern New Hampshire University - Bachelor of Science, Software Engineering
Highland Park High School - High School Diploma,
Tayde Penaloza