Tayla Grieff
Gonzales,LA
Summary
Resourceful professional in customer-facing and internal roles, adept at handling high volumes of inquiries and administrative tasks with speed and persistence. Specialize in effective communication, data entry, documentation accuracy, appointment scheduling, and supply management to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
8
8
years of professional experience
Work History
Delivery Driver/Florist Boutique Assistant
Flower Basket of Gonzales
Gonzales, LA
09.2023 - 06.2024
- Maintained accurate records of goods delivered and collected payments as required.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Prepared bouquets according to customer specifications.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Assisted warehouse personnel in cleaning shop and stocking inventory daily.
Receptionist/Surgery Scheduling Coordinator
Pediatric Surgery of Louisiana
Baton Rouge, LA
08.2022 - 07.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building, as well as ensuring that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Worked closely with doctors' offices to coordinate patient referrals for surgery services.
Operating Room Scheduler
OLOL Children's Hospital
Baton Rouge, LA
04.2021 - 08.2022
- Coordinated with surgeons and other medical staff to ensure accurate scheduling of procedures, as well as maintaining accuracy of surgical block time allocations for all physicians utilizing the ORs.
- Evaluated and maintained processes for room assignments, equipment utilization, surgical supply specifications, and room turnovers.
- Facilitated communication between multiple departments within the hospital when coordinating complex cases involving multiple specialists, as well as notified nursing staff regarding upcoming surgeries, changes in schedules, and any necessary adjustments.
- Performed data entry tasks such as work orders, maintenance logs, IT requests, and equipment issues into computer databases, monitored emails, and ensured compliance with HIPPA policies and procedures.
- Implemented filing systems to improve document organization and retrieval.
Associate Banker Teller
JP Morgan & Chase
Gonzales, LA
04.2018 - 11.2020
- Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
- Analyzed customer needs and provided appropriate financial solutions, as well as resolving customer complaints while adhering to bank policies and procedures.
- Monitored customer accounts for suspicious activities or potential fraud cases.
- Educated customers about the features and benefits of different types of banking products offered by the bank.
- Maintained optimal financial controls by making accurate transactions, verifying customer identification documentation, operated ATMs, secured funds, and completed daily cash balancing.
Nurse Technician/Clerk
Gulf Coast Occupational Medicine
Gonzales/Baton Rouge/Addis, LA
04.2016 - 04.2018
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Performed basic clerical tasks such as filing documents, answering phones and scheduling appointments.
- Collected biological specimens for laboratory testing while maintaining a safe environment by adhering to infection control protocols and safety standards.
- Cleaned and sterilized medical equipment following established procedures.
- Entered data into computer systems accurately and efficiently.
- Monitored inventory levels of medical supplies in assigned areas and restocked when necessary.
Education
Some College (No Degree) - Veterinary Medicine (Pre-Veterinarian)
Louisiana State University
Baton Rouge, LAHigh School Diploma -
East Ascension High School
Gonzales, LA05-2013
Skills
- Database Entry & File Organization
- Supply Management
- Scheduling Expertise
- Microsoft Word & Microsoft Excel Experience
- Goods Transport
- Regulatory Compliance & Quality Control
- Horticulture knowledge
- Analytical Thinking
- Problem-Solving
Accomplishments
- Graduated High School with Honors TOPS
- Maintained 3.0-3.5 GPA throughout school
- Member National Honors Society Club
- Captain of Distance Track Team 2012-2013
- Captain of Cross Country Team 2012-2013
- 1600m & 3200m Track & Field District Champion 2010, 2011, 2012, 2013
Affiliations
- Gardening
- Reading
- Hiking
- Long runs
- Spending time with my daughter
References
References available upon request.
Timeline
Delivery Driver/Florist Boutique Assistant
Flower Basket of Gonzales
09.2023 - 06.2024
Receptionist/Surgery Scheduling Coordinator
Pediatric Surgery of Louisiana
08.2022 - 07.2023
Operating Room Scheduler
OLOL Children's Hospital
04.2021 - 08.2022
Associate Banker Teller
JP Morgan & Chase
04.2018 - 11.2020
Nurse Technician/Clerk
Gulf Coast Occupational Medicine
04.2016 - 04.2018
Some College (No Degree) - Veterinary Medicine (Pre-Veterinarian)
Louisiana State University
High School Diploma -
East Ascension High School
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