Tayla Hubbard
Post Falls,ID
Summary
Sales professional with a strong track record in contract negotiation and customer relationship management. Demonstrated success in enhancing customer engagement and boosting team performance in dynamic settings. Expertise in market analysis drives strategic decision-making and revenue growth.
Overview
3
3
years of professional experience
6
6
Certifications
Work History
Director of Sales
Garrison McKinney Tree Service
Tupelo, MS
01.2025 - Current
- Developed strategies to increase customer engagement and satisfaction.
- Managed team performance to ensure effective service delivery in tree care.
- Coordinated sales efforts with marketing to enhance product visibility.
- Trained staff on sales techniques and customer interaction best practices.
- Analyzed market trends to identify new business opportunities in landscaping services.
- Negotiated contracts with vendors, suppliers, distributors and other businesses.
- Resolved customer complaints quickly by providing satisfactory solutions or refunds.
Sales and Marketing
Fuel Cycles
Tupelo, MS
11.2024 - 04.2025
- Managed social media accounts, creating engaging content for target audiences.
- Assisted in organizing promotional events and product launches.
- Assisted customers in selecting motorcycles based on preferences and needs.
- Maintained inventory of motorcycles and ensured showroom presentation quality.
- Collaborated with team members to create attractive promotional displays.
- Developed engaging content for social media platforms to enhance brand presence.
- Managed daily social media interactions with followers to build community engagement.
- Analyzed social media metrics to identify trends and optimize content performance.
- Optimized website content for improved search engine rankings.
Service Writer
Barnes Crossing Volkswagen
Tupelo, MS
01.2024 - 11.2024
- Assisted customers with service inquiries and appointment scheduling.
- Documented vehicle service history and customer preferences accurately.
- Coordinated with technicians to relay service needs and updates.
- Managed daily workflow of service requests and customer communications.
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Communicated repair information to customers in a professional manner.
- Resolved customer complaints regarding service quality or billing issues promptly and professionally.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Sales Representative
Barnes Crossing Volkswagen
Tupelo, MS
11.2022 - 01.2024
- Assisted customers with vehicle selection and product knowledge.
- Conducted vehicle demonstrations to highlight features and benefits.
- Collaborated with the finance team to facilitate smooth transactions.
- Participated in training sessions to enhance product knowledge and skills.
- Developed relationships with customers to encourage repeat business.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
Education
Associate of Applied Science - Criminology
North Idaho College
Coeur D'Alene, ID06-2021
Bachelor of Science -
University of Idaho
Moscow, Idaho, IDSkills
- Market analysis and brand promotion
- Contract negotiation and bid management
- Customer relationship management
- Problem solving and analytical thinking
- Training and development facilitation
- Professional networking strategies
- Social media marketing and engagement
- Sales motivation and team leadership
- Cold calling and sales funnel management
- Profitability optimization and pricing strategy
- KPI analysis and performance metrics
Certification
Microsoft Excel
References
References available upon request.
Timeline
Director of Sales
Garrison McKinney Tree Service
01.2025 - Current
Sales and Marketing
Fuel Cycles
11.2024 - 04.2025
Service Writer
Barnes Crossing Volkswagen
01.2024 - 11.2024
Sales Representative
Barnes Crossing Volkswagen
11.2022 - 01.2024
Associate of Applied Science - Criminology
North Idaho College
Bachelor of Science -
University of Idaho